Aqua Technics (Joondalup Display Centre) 18 Ascari Lane, Joondalup, Western Australia 6027

"We have just finished our pool install with aqua technics. We ordered ours with Glen and Joondalup. He has been great from the get go. Always there if you need a hand and there’s nothing but honesty from the man. It’s quite refreshing to deal with. Everything has been smooth and easy. Never had an issue with them throughout the process. You get someone different every time you call the office but they’re always polite and easy to talk to. Couldn’t be happier with how it all went."

"Review is a long time overdue, but we've had nothing but the best service since installation 4 years ago. Their competitor salesman next door was so disinterested, and then we met Glenn. Attentive, fun, professional and reliable. Installation went so well with the nicest of guys, Paul & Steve. Every time we have needed to return for products and advice, Glenn is a delight. I can only speak of our experience and it continues to this day to be fabulous."

"Pool itself as expected. However customer care team for installation, customer service team and having my pool commissioned has been one of my most painful experiences of my life. 8 weeks later and I still don't have a pool that functions with heating as we upgraded. Their response is we'll get someone to come out...... crickets ...... I ask for someone to be my contact .... crickets ..... a different rep each time you email. Phone calls are a waste of time. I have now gotten to the point I have asked for a refund as the product is not fit for purpose it is intended. Edit - thanks for letting me know someone will come 2 months after install to look at it. If you could also please communicate when on the 30th that would be great as Google review is only way to obtain information in a timely manner. Still waiting to hear from Customer service!"

"I usually wait a few months before writing a review, ensuring my emotions don't get in the way of an accurate review. My family and I were very happy with initial service and product availability from when we first met Kevin at Joondalup. We didn't feel like he was trying to sell us a pool, rather tailoring our dream to suit our block and house. The detail provided regarding positions of soakwells in particular was a crucial question to ask the builder as one of them was located in the centre of the optimal pool location. Something we didn't know about but was able to have relocated prior to construction on our house commenced. Kevin also provided details along the journey regarding time frames and delays for instal caused by our build delays were never seen as a problem for him to manage. The after sales service team were excellent also, and Kevin also contacted us after installation to ensure everything met with our expectations. We are very satisfied with the product and sales / after sales service we have been provided by Aquatechnics in Joondalup in living out our dream. Thanks Kevin and your team."

"What an Amazing Experience! Being a First Pool owner we did not know what to expect and was quiet apprehensive about the whole process. From Sales team through to Onsite supervisor to the Installation team and even their Head office staff were such a delight to deal with. If I was to sum up the whole experience, Hassle Free!! Thanks for such an amazing Pool and an amazing experience."