Buccaneer Swimming Pools (Joondalup Display Centre) 18a Ascari Lane, Joondalup, Western Australia 6027
About the Business
Welcome to Buccaneer Swimming Pools, located at Ascari Lane in Joondalup, Australia. With a history dating back to 1968, we are proud to be one of the country's most established swimming pool companies. As a general contractor and point of interest, we offer a range of services and products to cater to your swimming pool needs.
One of our standout features is our exclusive Pool ColourGuard® surface protection system for fibreglass pools. This patented technology ensures that your pool maintains its vibrant color and resists fading over time. It's just one of the many reasons why Buccaneer Swimming Pools has received National SPASA Awards for Best Fibreglass Swimming Pool.
As a Western Australian family-owned company, we take pride in manufacturing all of our fibreglass swimming pools right here in Western Australia. This ensures that each pool is made to comply with Australian Standards and is tailored to suit local conditions. Our commitment to quality is further reinforced by our Extended Lifetime Structural Warranty, giving you peace of mind in your investment.
When it comes to strength and durability, Buccaneer swimming pools are built to last. We use a new high-strength, corrosion-resistant fibreglass that makes our pools up to 20% stronger than the competition. The end elevation, edge beam reinforcement, and step reinforcement give our pools a structural advantage in the market.
With a range of modern and classic fibreglass pool designs, we have something to suit every family's needs. Whether you have a small courtyard and are considering a plunge pool like our compact Capri model, or you prefer the sophistication of our Ultimo lap pool, we have the perfect pool for you. Explore our full range of Buccaneer swimming pools to find your ideal match.
At Buccaneer Swimming Pools, we understand the importance of creating a backyard oasis that you can enjoy for years to come. With over 40 years of experience, our jingle has become a familiar tune to many West Australians. As a WA family-owned and operated company, we are dedicated to providing the finest quality pools and exceptional customer service.
So why wait? Let the vision for your backyard start here with Buccaneer Swimming Pools. Visit our Joondalup Display Centre today and discover why so many choose to dive into the Buccaneer experience.
Photos
Location & Phone number
18a Ascari Lane, Joondalup, Western Australia 6027, Australia
Hours open
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
12:00 AM - 4:00 PM
Reviews
"So was meant to have pool installed 4th Oct. Got delayed as they found crack in pool mould. I understand this. But then installation happened 14th Oct. All contractors were not talking to each other there was some fights between some contractors. Today is the 9th November we had stage 2 organised for end of Oct, then got a call that morning saying it's not happening. Yesterday we finally had some of stage 2 done. As they had to leave by 1130am. Today was meant to be compaction. Got a call this morning saying stage 2 hasn't been completed yet so compaction can't happen. We were told hand over would be Thursday 10th November. Now we have been delayed again until Monday or Tuesday. No one has given us any direction. Communication between contractors poor as. Even Communication from Bucaneers just as poor. It's been a very stressful period with not knowing what is going on and the mess still sitting out there nearly 4 weeks after pool installed. And no I don't want an apology and I think Bucanners say they will look into it but don't."
"Absolutely disgusted with their customer service. We were originally told that the installation would be a four week period, and its been its 8 weeks and still not finalised. Upon dealing with their customer service team they've been nothing short of rude and dismissive. They've talked over me, refusing to listen to my version of things, and when I asked her not to talk over me she hung up on me and terminated the phone call! Even during installation they started filling up the pool without a pool fence or temporay pool fence around the pool which is ilegal. Just horrified at their lack of professionalism and poor attitude of their customer service staff. Having spend $40K with them, you'd expect a whole lot more professional service."
"Disappointing experience. The pool itself is nice but we had under skilled, untrained staff install our filter set up. Had to call them back to fix basic mistakes. The site supervisor was never on site during installation process. I also hired them for fencing and landscaping (paid for peace of mind) but I ended up being the one organising it all anyway cause they had little idea how execute it themselves. Hopefully the enjoyment of the pool will erase the memories of this experience."
"Don’t use this company! They get your money then leave you like this! No communication with anyone in head office at Jandakot!! Taking on too many pools to cope with! Told they are too busy too communicate with their customers and don’t reply to any of the e mails! I’ve reported them to ACCC, SPASA, environmental health and trading standards"
"A well maintained shop with a wide range of pool types to suit most peoples’ needs."
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