Acmed Medical Centre

"Worst ever experience, they are bullies and expected you to pay up front prior to seeing the doctor, not to mention I have never paid to see them before, so if their system has changed they should have let me know prior to me booking the appointment. They called me later in the afternoon to tell me and then told me that if I dont pay then go somewhere else. I called back and told them I could not get in and explained to the receptionist I could not afford the price but could pay 35.00, I asked if I explain to the doctor when I see him I knew he would be fine, so she agreed to let me have my appointment. Oh was I wrong I was threatened and called a "Karen" the doctor wanted I think 65.00 before I EVEN SEEN HIM(I think it was $65.00, it was such a traumatising experience, please do not quote me on the price could have been $70.00). They refused to see me when I said no to paying upfront. Clearly this husband and wife team are ALL about the $$$$. I have seen alot in my life time but to witness and be a treated like a second class citizen and threatened by one of the receptionist she was like I can do what I want and I am now telling you that the doctor has asked me to tell you to leave and if you don't then I will call the police. She then proceeded to tell me to "F" off and that I am a "Karen". I will tell you what I am I am a person who has severe anxiety suffer from PSTD, was extremely sensitive this day and am financially in hardship, and this husband and wife team employ this woman to speak to patients the way she spoke to me. What a disgrace this could have ended very badly for me as my anxiety is at a high and this triggered a Very bad expisode for me. Can you believe that a medical professional treated a patient this way. Read all of the reviews AND STAY AWAY. I WANT TO REPORT this practice because clearly their duty of care is non existent!!!! PS THEY ALSO OWN ACMED GOODNA. I AM NOT A KAREN HOWEVER AFTER THIS EXPERIENCE I THINK THIS KAREN BEST GO AS FAR AS SHE CAN BEFORE SOMEONE GETS HURT OR HARMS THEMSELVES - IT IS SO VERY DANGEROUS TO DISMISS SOMEONE WITH ANXIETY AND PTSD!!!"

"I have been a patient of Dr Ratnams since the 1980s and will never change doctors. He has sent me to exactly the right specialists for bowel cancer and in the last few years for hypertension. I always get an appointment for the same day I ring. As I get older I appreciate even more the care I get from him."

"Receptionist is lovely but I fear the service from the female Doctor is below ordinary. I had a few issues to discuss an advised the Receptionist (as they need to know to make a longer apppointment) Once I had a quick question about my second issue, the Dr shut me down and basically said I had to make another appointment. Which sucks because we all work, so it's hard to make that extra time for a second appointment and pay more money again. I feel like an extra few minutes with a client would be helpful. On the bright side. She is straight to the point. Doesn't mess around and pretty efficient."

"Absolutely disgusted with the doctor. My partner had taken my baby girl to these doctors today for a general check up. Because my partner was not comfortable with the Dr taking off her nappy to check her privates apparently we seem to care about everything APART from our child. Such a disgusting thing to say to parents and would NEVER recommend someone like him. Also there was a camera inside the doctors room, which he refused to move my partner and baby into another room without a camera present. First review I've ever written and will never be coming back again."