Pool Builders Pool Shop
About the Business
Welcome to Pool Builders Pool Shop, located at 347 Ipswich Road, Annerley, Australia. We are not your average pool shop - we are pool builders with over 30 years of experience in the industry. Our main goal is to ensure the longevity of all pools by providing top-quality pool services, pool supplies, and sincere advice to our customers.
As the winter months come to an end and the weather starts to warm up, many pool owners are excited to start using their pools again. At Pool Builders Pool Shop, we are here to help you bring your pool out of winter and get it ready for a splash in the summer! We understand the importance of maintaining your pool and ensuring it is in optimal condition for your enjoyment.
We take great pride in delivering the utmost value and service to our customers. We are humbled and delighted to announce that our dedication has been recognized by industry experts. Our commitment to excellence has earned us accolades and we continue to strive for excellence in everything we do.
Preparing your pool for winter in Australia is crucial to ensure its longevity and optimal performance. We have put together the ultimate guide to help you maintain your pool during the winter months. From pool covers to water chemistry, we cover all the important tips to keep in mind.
Don't wait until summer to have your pool swim-ready! Winter is the time to hibernate for both us and our pools. It's important to shut it down properly and take care of any maintenance or repairs needed during this time. Our expert technicians can guide you through the process and ensure your pool is ready for the next swimming season.
We understand the importance of eco-friendliness and caring for the environment. As pool owners, it's easy to overlook the small details that can make a big difference. We offer practical advice on how to make your pool more eco-friendly and discuss our favorite pool heating systems.
At Pool Builders Pool Shop, we believe in bringing the full in-store shopping experience online. Our high-quality in-store assistance is now available digitally. Connect with a real technician whenever you need and receive custom quotes for all non-priced items. We aim to make your pool shopping experience convenient and hassle-free.
Ensuring your swimming pool remains healthy all summer long is our top priority. Rain, hail, or shine, we take the right steps to maintain your pool's health. Our expert technicians can guide you through the process and offer professional advice on pool maintenance.
Choosing the right pool heating system can be a daunting task. We discuss the pros and cons of pool heat pumps and solar heating to help you make an informed decision. Our goal is to help you enjoy your pool all year round.
When it comes to pool maintenance, our technicians prioritize getting the job done right the first time around. They are experienced in maintaining, cleaning, and ensuring the water chemistry of your pool is always correct. We offer thorough diagnostic tests on filtration equipment and structural integrity checks on your pool every month. You will receive a detailed report and logged pool service, so you have a clear understanding of what we have done to your pool.
With state-of-the-art technology, you can now analyze your pool water levels remotely and be notified when chemicals are needed. We offer all pool owners a professional, detailed logged service at a trade price.
Our professional service agents are authorized and trained to undertake a full range of services, maintenance, and repairs. We work with top brands in the industry such as Magna Pool, Maytronics Ozone Series, Astral, Zodiac, and UV Clarifiers. We also offer a wide range of pool accessories, including Jandy Valves & Actuators, Blue Connect Accessories, Astral Viron Connect 10, and other automation options.
At Pool Builders Pool Shop, we are trusted by Brisbane's leading pool builders for pool handovers. We understand the importance of preserving your pool warranty after the pool build handover. Our expert technicians can guide you through the process and ensure your pool remains in top condition.
So, whether you are looking for pool services, pool supplies, or sincere advice, Pool Builders Pool Shop is your go-to destination. Visit us at 347 Ipswich Road, Annerley, Australia, and let us help you make your pool experience enjoyable and hassle-free.
Photos
Location & Phone number
347 Ipswich Road, Annerley, Queensland 4103, Australia
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Being brand-new to purchasing a property with a pool. I contacted Pool Builders Pool Shop and had the pleasure of talking to Nicole. Nicole was a wealth of information, and she answered all my concerns from pool and filter maintenance, and she also scheduled in a service call by one of her service technicians to fine-tune everything. Being new to owning a pool, my concerns were to not only know how to maintain the water, but also the correct operating and service of the filtration system. Speaking to Nicole gave me the reassurance that everything will be done correctly and what i will learn and knowing how to maintain the pool and how it should be done the right way. Thank you Nicole for taking the time to discuss my concerns. From my experience today, i would highly recommend this company for anyone that is looking for a company that specialise in pool maintenance and everything in-between. Paul. Flagstone."
"I called today and got Nicole. After having our pool serviced last week, the technician told us there had been a number of issues with the blue connect we have installed and he would pass our information on to the office team to call me about warranty. That was never done and I was advised by Nicole that notes were never left on my file. I was trying to express my frustration and dissatisfaction that after admitting there was a fault that A) the product isn’t working and won’t be covered by warranty, and B ) that I was told something (pool builders shop would call me) which never eventuated - which I was trying to express was unprofessional. Nicole didn’t have an empathy, kept talking over me and then finished by telling me to find another company to service my pool. I’m gobsmacked that someone would say that to a customer. It’s a shame, because Tim has been lovely to deal with in the past. Looks like I’ll need to recommend other pools builders and maintenance to friends and family from now on. So disappointing and rude. Pool Builders Pool Shop I’m sorry but I never called the technician stupid, that is a false statement. I did say the lack of communication between the office and technician was unprofessional. I don’t understand how that’s putting anyone day, it’s honest feedback!! I requested in my booking a battery replacement for my blue connect and when I spoke to the technician on the day they also had no communication of that being needed. I’m so disappointed that this reply is just a further attack on me and my concerns. Instead of simply listening and offering a sincere apology (at the lack of communication within the company), I was shut down and told to go elsewhere. You also mentioned that you have spoken to other customers who were disgruntled and I wonder if they were treated in the same manner. I just have never been treated so disrespectfully by a company and the attacking nature of this reply supports my comment. How sad!"
"Our pool is exactly what we wanted. Perfect. Great team from start to finish communication spot on. The filtration system is Low maintenance, quiet and the pool is crystal clear. Fantastic."
"Absolutely love Pool Builders Pool Shop! Have been getting fantastic aftercare advice and service from Tim and Mark. The team at the office are friendly and efficient too. Jash and Anj"
"Pool Builders dispelled our concerns about having a pool built from the very start to the final sign off and beyond! From concept and design to implementation, the Team from Pool Builders were professional, supportive and efficient. We are totally satisfied with the end product, it has exceeded our expectations. We have and will continue to recommend Pool Builders to people who want to install a pool at their homes. Happy summer to all!!!!!"
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