SkinKandy Fountain Gate 352 Princes Highway, Narre Warren, Victoria 3805

"I found the staff to be rather unhelpful, it's just another retail store. There is no real care, just sell you whatever and send you on your way, no worries about whether you got the right size jewellery for your piercing or not. And once you walk out the door, stiff cheddar... Won't be going back again, that's twice I've received less than stellar service."

"I did my nose piercing about 6 months ago and explained my previous experience as well. However they said if the problem comes back come and see us and will see for any solution. I went there 3 times but nobody bothers to see my piercing area probably they were not getting paid by only seeing the problem. Was really happy when got pierced but now regretting to go there."

"Beau did a fantastic job with my nose piercing today. I was a little nervous and he made me feel so comfortable. He is an amazing person, best customer service and an asset to your company!"

"My daughter had her ears pierced with Kristy and Kristy was absolutely amazing!! She made my daughter feel so relaxed and at ease. It was a really positive experience. My daughter can not wait to get her next piercing!!"

"booked an appointment for 18/06/23 for my friends belly piercing, being as i and her mum had one we where aware of the the risks and what could happen at a young age (14). However I never had any issues and mine was done at 12. The young guy in the store asked us if anyone had spoken to us about the navel piercing, we said no and he continued to explain the risks and things that could happen at this age (infections & rejection). We listened to what he had to say but we already knew that she wanted it done no matter what. We told them we wanted it done. A few minutes later my friend went in for the ‘anatomy’ check and when she came out was told to wait a year. We knew the risks and she continued to still insist that it was a bad idea and that she doesn’t recommend doing it. She also stated that “she wasn’t bad at piercing” and that everyone she had pierced at our age has had issues. We understood that there was a higher risk for her age but we still wanted it done. The lady in the store grew visibly mad and started being quite rude and blunt towards us. She told us to take 5 minutes and come back with an answer even after we said we still wanted it. She eventually did the piercing, but then told my friend in an abrupt tone “you have to do what i say, otherwise the piercing will reject”. Her mum payed and i wanted to buy a piercing too, i said “i would like to buy this too please” she snatched it in silence and didn’t say another word. Overall very poor customer service. Would not recommend going to this store."