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Mercy Mental Health Psychiatric Unit
300 Princes Highway, Werribee, Victoria, Australia
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About Mercy Mental Health Psychiatric Unit
Welcome to Mercy Mental Health Psychiatric Unit, located at Werribee, Princes Highway, 300 in Australia. As part of Mercy Health, a Catholic organization with a rich tradition of caring for others, we are dedicated to providing exceptional hospital and healthcare services for the physical, emotional, social, and spiritual wellbeing of individuals.
Our institution offers acute hospital admission and treatment for adults residing within the Maribyrnong, Hobsons Bay, and Wyndham municipalities. Our goal is to provide compassionate care for individuals experiencing mental illness in the least restrictive environment possible.
Referrals to our adult psychiatric units can be made through the mental health triage service, which operates in a community setting. However, if a person's condition requires intensive treatment, admission to our psychiatric unit will be considered to assist in managing the acute phase of the illness. It is important to note that our unit provides short-term acute treatment, and individuals are discharged as soon as they are well enough. We are committed to supporting their continued recovery in a community setting.
Accessing our unit is convenient and straightforward. You can find us via the Werribee Mercy Hospital ring road, with the Clare Moore Building located opposite the multi-deck car park. If you are arriving by public transport, local bus routes pass outside the hospital, and the Hoppers Crossing Railway Station is just across the road.
At Mercy Health, we prioritize your rights and ensure you are informed and empowered throughout your healthcare journey. We welcome feedback and suggestions for improvement, and our dedicated staff is available to assist with translation services if needed.
For your convenience, Werribee Mercy Hospital offers on-site parking, and our main reception can be reached at 03 8754 3000. The reception operates from 6:30 am to 8:30 pm on weekdays and from 8 am to 8:30 pm on weekends and public holidays.
We understand that mental health affects not only individuals but also their families, friends, and caregivers. That's why we provide rights advocacy and support services for people with mental illness, ensuring their voices are heard and their needs are met.
As part of our commitment to the community, the Mercy Health Foundation supports programs that improve the health and wellbeing of those in need. Your donation can make a significant difference in hospitals, nurseries, aged care homes, and the broader community.
We value your feedback and encourage you to share your thoughts and experiences with us. Whether it's a concern, complaint, compliment, or suggestion for improvement, we are eager to hear from you and continuously enhance our services.
If you are considering a career in healthcare, Mercy Health offers opportunities for midwife and nurse roles. Discover the fulfilling life and work at Mercy Health and apply today!
Lastly, we acknowledge and respect Aboriginal and Torres Strait Islander Peoples as the First Australians. We honor the diversity of Aboriginal and Torres Strait Islander Peoples across this land and pay our respects to Elders, both past and present.
Thank you for considering Mercy Mental Health Psychiatric Unit. We are here to provide the best possible care for your mental health needs.
Photos of Mercy Mental Health Psychiatric Unit
300 Princes Hwy, Werribee VIC 3030, Australia
Reviews of Mercy Mental Health Psychiatric Unit
"I had cuts on my arm and i did that on my own and the men said did you do this to yourself and i said no i just fell and they said nothing after that and they were asking questions anyway i got told by a worker their that he will send me the number for Catt team he did not end up giving me the number. So i called Catt team at night because i was getting suicide they did not help me. No wonder people take their own lives because some doctors are so useless and can't do their job right. In the west we have the worsest health care system and not just that. When i get offered a coffee i expect it to be warm and not cold. The coffee was like drinking cold water. Is that how you treat your guest and they blame the parents for people that have mental health."
"I didn’t attend the service here. I used their emergency life help line. And thank you so much Matt for your kind and professional help."
"Likewise, illegally detained for 24 hours. It was represented to me that I was not allowed to leave when in fact, there was no Order was in place. I didn't realise this until I contacted a Medical Health Specialist Solicitor who informed me that I was being unlawfully imprisoned. I will be seeking further action against this hospital for their unconscionable and illegal activities"
"In My Opinion Ursula Frayne and Clare Moore Psychiatrists Should be all Sacked and be stopped from ever going anywhere near a patient ... They do not care about the patients .. They do not do what they say they will... They make excuses .... They blame Families for their lack of knowledge of the patient and the medical situation ... Very Poor Choices of Psychiatrists .... If i knew the way they treated the Patients and Families i would never ever allowed my loved one go there .... Better care with local doctor and staying at home .... They should be disbarred"
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