Positive Psychology - Mornington

"The staff are very friendly and helpful, had a very positive experience"

"I see a lot of negative reviews here, which kinda spurred me to make my own review. I have been a patient of Dr Daniels for around 2 years. I can't speak to whether this is a good place to take your children. However, as an adult, I was always treated very politely by the reception (I have no idea what these reviews are referencing about rude reception, maybe I come on different days, this is the nicest reception I've dealt with mostly). As a weekly adult patient, I've felt respected, well treated. My one gripe is that despite paying for an hour of therapy, the session is usually ended or pressured to end at around the 45 minute mark. I hate this."

"The worst business of all time! Don’t waste your money on this unprofessional clinic. The staff are rude and have zero knowledge of private health cover claims. I wanted a psychologist, got given a social worker (that specialises in children?????) and was charged $200 for the privilege. I was then told I couldn’t claim anything back as social workers are not covered. Then said ‘sorry we can’t help you any further’. I promptly cancelled all of my appointments. They are not in the business of mental health care but solely in the business of ripping you off. Find somewhere else. Read the other reviews here. There’s a common theme."

"Positive Psychology provided us with expensive services that we had to discontinue due to the expense. They did not tell us about ECEI NDIS funding that would have paid for some of this and future treatment. The website of the Health Complaints Commissioner states that “All Victorian health services must [...] provide adequate and clear information about treatments, costs and other options’." Positive Psychology did not do this."

"The actual psychologists here? Great. The staff? That's another story. Very difficult to work with, very unfriendly. And flexible? Here's a fun story; I paid up a whole year, cool right? Six months in when I had to go to hospital? Yeah that will be a $30 non attendance fee. Seriously. The HOSPITAL. Hey, here's a better idea. I'll go somewhere else. The people, great. The business? Let's just say needs work."