Commonwealth Bank Virginia Branch
About the Business
Welcome to the Commonwealth Bank Virginia Branch, located at 67 Robinson Road East in Virginia, Australia. As a trusted financial institution, we offer a wide range of products and services to meet all your financial needs.
Whether you are an individual or a business owner, our experienced staff are here to provide expert advice tailored to your specific requirements. No matter how big or small your business, we are committed to helping you achieve your financial goals.
At Commonwealth Bank Virginia Branch, we understand the importance of convenience. That's why we offer greater access to banking services through Bank@Post, available at participating Post Offices. This means you can easily manage your finances at a location that suits you.
For those planning to travel, our branches support Travel Money Card services, ensuring that you have a hassle-free experience while abroad. Additionally, we offer International Money Transfers (IMTs) to facilitate seamless transactions across borders.
When it comes to identification, we accept a Passport or a current Australian or New Zealand driver’s licence. If you don't have either of these, we have a comprehensive list of other forms of identification that we accept. You can find this information on our Individual Customer Identification Checklist.
At Commonwealth Bank Virginia Branch, we are dedicated to providing exceptional service and meeting your financial needs. Visit us today and experience the convenience and expertise that sets us apart.
Photos
Location & Phone number
67 Robinson Road East, Virginia, Queensland 4014, Australia
Hours open
Monday:
9:30 AM - 4:00 PM
Tuesday:
9:30 AM - 4:00 PM
Wednesday:
9:30 AM - 4:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"A slow, understaffed and dank cave. The building is depressing and feels like the intensive care unit in a rundown hospital. The layout is unclear. It took 50 minutes to get my driver's licence scanned into the system."
"Just set up my account, very fast and streamlined. Of note, Mollie is very helpful and friendly. She introduced me to the CommBank app and assisted me in setting it up. Very pleasant experience, thank you Mollie:)"
"Helen has been amazing with service and the right information. She understood what I exactly wanted and explained me the whole process patiently. Thank you."
"Worst experience ever!!! Elderly or disabled be warned ! Brought my very very elderly grandfather in to sort out closing his accounts because he’s making preparations to ease things for my grandmother when he goes. Helen assisted in making it one of the worst experiences we have had. She made no effort to accommodate his lack of hearing, his shortness of time on this earth or his irritation at the whole drama of just trying to close his account - she was not clear in her questions and made my father and I, who were there to assist him, feel like she thought we were stealing his money. He’s over 90 and in a wheelchair, not sure how else he could get himself there - and only reason he spent his precious time in this miserable branch is because the bank wouldn’t do it over the phone. Don’t bother with Helen - worst costumer service ever. Barry seemed a lot more friendly. Helen also kept making remarks about both my father and I being there with my grandad and how crowded she felt due to covid… maybe she should consider a mask or another job if it makes her uncomfortable. Pretty sure my grandad is at more risk than she is."
"So the Comm Bank branch is no different cerebral to any other branch. Everyone wants to get you to use the machines. Now to judge the character of a bank you need to interact with the humans as all machines are programmed to act / react the same. The staff here are quiet efficient and do their business. They don’t necessarily think outside the box."
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