Rose Shamrock Hotel

"Sharon was lovely at the front desk, very accomodating and helped me a lot! The chef however I found was not accomodating towards my severe allergies (anaphylactic). I asked to see the packaging for the bread used with the garlic bread, Sharon was lovely and went into the kitchen to check. The chef refused to show her the packaging and told her to tell me to simply not have it. I have had this allergy for 23 years and have been brought up to ask and check if ever unsure, to be refused that was extremely hurtful and very unprofessional. As someone who works in hospitality and has for years, I have never refused somebody the right to check the packaging of foods if they are unsure of allergies or dietary restrictions. Sharon was extremely apologetic to no fault of her own by any means, it was just disheartening to be treated that way even if it was for safety precautions as it is still in my right to check."

"Incredibly friendly and hospitable, especially to my 4 and 2 year olds. Friday nights are amazing for young families with free magic and music shows by excellent professionals. They are fantastic with the kids, really lovely. And the staff are exceptionally warm and friendly. Great place, very good prices too."

"Came here for some Dinner and Trivia on a Tuesday night, the desserts are $10, most come with cream and ice cream. This pub is located on Plenty Road with lots of parking available. You can order through the app on the table or at the bar. Plenty of seating and dining tables inside. Next to the pokies room. There's a section for kids. There's usually drink specials, with a dining menu and sports bar menu"

"One of the best pub dinners with presentation of food considering we ordered 5 steaks for the table only one of them was a bit overdone which was still a pass considering we had lots of add on's. Presentation of food was top notch and really appetizing, mash was delicious and veggies just the perfect amount. Sharon was a lovely waitress and friendly in conversations:) Nice and quiet for a Saturday night and kids area was a hit for my 7yo daughter. We'll definitely be back again!"

"I know it's pub grub and I know it's not in a top notch location BUT if I order Roast of the Day and it's described as pork with cracking I somehow expect succulent moist meat with a hint of crackling and the edge of the meat flavoursome. Instead the meal was old. The meat had no flavour and certainly looked like it had been boiled and not roasted with no hint of oven about it. The 'roast' potatoes were hard and soggy at the same time - they'd been cooked some time earlier and been waited for service. Not crisp like a roast potato should be. Nor the pumpkin. The 'seasonal' vegetables I'm pretty certain were the frozen kind that sit in water waiting for service. The cauliflower had a sour taste and the broccoli was bearable. I'm not a packet mix person so I couldn't deal with the gravy. I ended up only having the meat, some apple sauce to give it flavour and the broccoli. The staff were pleasant enough and the place clean."