Universal Store
About the Business
Welcome to Universal Store, the ultimate destination for fashion-forward individuals in Australia. Located at Brisbane Airport, 18th Avenue, our clothing store is a must-visit establishment and a point of interest for fashion enthusiasts.
Established in 1998 in Brisbane, we have always been dedicated to providing our customers with the latest trends, stylish designs, and top-notch quality in clothing, footwear, and accessories. Whether you're a woman or a man, we have something for everyone.
At Universal Store, we take pride in offering an extensive range of products from renowned brands in the fashion industry. From Birkenstock to Thrills, Abrand Jeans to Wrangler, and Dickies to Perfect Stranger, Common Need, and Luck & Trouble, we have curated a collection that caters to diverse tastes and preferences. Each brand brings its unique flair, offering comfortable and fashionable clothing, trendy footwear, and statement accessories.
Our mission is to offer our customers a variety of options that match their individual sense of style and budget. We want everyone to experience the joy of wearing a new outfit that makes them feel confident and on-trend.
In addition to our wide range of products, we are committed to providing an exceptional shopping experience. Our website is designed to be user-friendly and easy to navigate, ensuring a seamless browsing and purchasing process. Our dedicated help team is always available to assist you with any queries or concerns you may have about our products or services.
To make your shopping experience even more convenient, we offer free express shipping on all orders over $145. We also provide flexible payment options through Afterpay & Zip, allowing you to buy now and pay later. For those who prefer a more hands-on approach, we offer Click & Collect and same day delivery options.
We want you to be completely satisfied with your purchase, which is why we offer a 40-day returns policy. If for any reason you're not happy with your order, we will gladly assist you in returning or exchanging it.
Don't wait any longer to explore our collection of clothing, footwear, and accessories from the top brands in the industry. Visit Universal Store today and start experiencing the thrill of getting that new outfit feeling.
Photos
Location & Phone number
18th Avenue, Brisbane Airport, Queensland 4008, Australia
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
10:00 AM - 6:00 PM
Reviews
"Jared was very helpful. Thanks Jared! Great work."
"Absolutely disgusted by the quality of service in this store. The girls are more worried about taking the right photo for Instagram then they are serving customers. The blonde girl that "helped" me was hopeless, disrespectful and rude. She shouldn't be working in retail with an attitude and personality like that. Absolutely disgusted. I will never return and I will never recommend this store to anyone. Go to Chermside Universal, you will get actual help from genuinely friendly staff. DFO use to be a good store, I don't know where all the good workers have gone but this company needs to cleanse the store and get them back."
"I was helped by Jade - I had come in needing new jeans for work and she was absolutely incredible helping me find the right fit, size and colour. She was an amazing help and I walked out with multiple items. 10/10 service"
"I received my order which was a frank green water bottle. When I opened the bottles packaging. I noticed the bottle had damage on the side like it had been damaged or slightly crushed/knocked around during the delivery process. These water bottles aren’t cheap and I really don’t want my bottle that I haven’t even used yet to be already damaged. I have emailed customer service twice and had no reply. This isn’t acceptable."
"Walked in and was greeted by a gorgeous vibrant girl quite short in stature but what she lacked in height she made up for in being an absolute legend! Think her name was gabby. She was super nice, we had some banter and helped me out with styles and sizing. She wasn’t pushy or following me around she was totally socially aware of the people around her and the vibe she had was nothing I’d ever experienced before in a retail shop. 10/10 experience from her and her colleagues. Would recommend! Also tunes were 10/10"
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