Dotti Brisbane DFO

"My sister and I experienced two very rude young shop assistants a couple of weeks ago. They weren't interested in assisting us at all. We believe management should invest in people skills training for them or move them on."

"Very rude staff , never go back for shopping to this store , we decided to buy 3 jackets but after her behaviour we didn’t buy any"

"Super rude++++++ no respect to customer, absolutely harassing behaviour......the old lady with glasses snatched a cloth from a child's hand leaving her traumatised and confused why she she got behaved like that. We just went to the store. While my daughter was trying a blazer, I received an urgent call from overseas. So, I had one blazer on my arm while on phone as I wanted her to try it in the fitting room. During this short few minutes while still on phone I happened to step right outside the shutter but my daughter was still trying other blazers with my husband and other daughter waiting there for us. The tall lady with the glasses came to us insulated me as if we were going to run away with that item. As my daughter was going to put it back after she said " put it back or I will take it", she then snatched it from her. My daughter was very upset and cried after that as it was very embarassing for us in a busy store. What a rude behaviour, I don't recommend any one to visit this store. Such staff should be performance managed or it will be great loss for the store."

"Walked in with my daughter to try on a few outfits. SERVICE There could be better customer service. We were in the store while a young staff person moved from side to side within the store with clothes in their arms, avoiding eye contact. The customers were in the fitting rooms quite a long time, we waited over 10 minutes. At the counter the young female staff was at least friendly and talked a little."

"I just left there after being asked to leave the store by a woman in glasses asking me loudly across the store to wear a mask. I told her I was unable to as due to my pregnancy, she proceeded to tell me that a staff member there is pregnant and still wears one, but had she approached me herself I could have shown her my exemption as my airways are very restricted due to some complications with my pregnancy, she could see my 12 yr old daughter had a mask on. No one else anywhere questioned me including the police I passed in my local supermarket. She is extremely unprofessional and has clear disregard for other peoples situation and embarrassed myself and my daughter in the process. I would hope she is dealt with over this matter, and maybe some training in people skills if you work in the retail sector."