Chemist Warehouse Capalaba Park Shopping Centre

"Disgusting and disappointing service Sales person recommended the product and used it 3 years warranty broke with in 3 months and response is they can’t do anything it’s my fault There should be 0 star rating as well guys never go there go to Old Cleveland one. Store manager in Capalaba Park is shocking"

"The customer service at this business is extremely poor, with staff either giving misleading information or simply ignoring customer requests. There is a complete lack of support or respect shown to customers, with their demands often brushed off or ignored altogether. The business claims to be resolving issues by contacting their headquarters via email, but customers are told that the email has been sent multiple times or that they are waiting for feedback from headquarters every time they inquire about a follow-up. This has been an ongoing issue for weeks and months, yet there has been no response from the business. When attempting to contact the business's headquarters directly via phone, they were unaware of the issue and refused to cooperate or provide any further assistance. Even the Office of Fair Trading has been unable to elicit a response from the business. It is clear that this business is dishonest and untrustworthy, and customers will only end up wasting their time dealing with them."

"Great vaccination service. Has my flu vaccine today and Thanh Tran is excellent at vaccines :) Thank you"

"Disgusting customer service, went in for a script, paid the whole amount and only got half my medication as they apparently didnt have all of it and then was told by a smart mouth rude female staff member that I should manage my scripts better. I'm in retail and work with the public everyday and speaking to a customer like I was spoken to today wouldn't even come into my head space. I will never get my scripts filled at the Capalaba store again. As for the smart mouthed male child that was behind the counter mouthing off as well maybe you need to do a customer service course. I will be taking this further"

"5 star service from Monica , her Outstanding customer service . Monica helped my son to choose the right cologne , her listening and people skills are second to none . IMO peplum Monica should be promoted and put in charge of training staff definitely pull up the overall customer experience. Thanks again Monica , I hope Capalaba CW appreciate how lucky they are to have you"