TAL
About the Business
Welcome to TAL, Australia's leading life insurer located at 390 La Trobe Street, Melbourne. As an establishment and insurance agency, we are dedicated to providing award-winning financial protection for individuals who are unable to work due to illness or injury.
At TAL, we understand that every life is unique, which is why we offer tailored life insurance solutions to protect what matters most to you. Whether it's Life Insurance, Income Protection, Critical Illness, or Total and Permanent Disability Insurance, we have you covered.
We believe in rewarding you for prioritizing your health, which is why we offer TAL Health Sense and Health Sense Plus discounts. By choosing TAL, you can enjoy up to 15% off your Life, TPD, and Critical Illness insurances. Terms and conditions apply.
Our goal is to provide you with options that enhance your quality of life, even if you are permanently disabled and unable to work again. We offer choices that allow you to make the most of life, even in the face of serious illness or injury.
With TAL, you can have peace of mind knowing that you will receive an income to support you during challenging times when you are unable to work due to an injury or illness. We are here to help you continue living the life you love.
Your data security is our priority, and we take measures to protect your information. We also offer guidance on how to keep your details secure.
We believe that all Australians should have access to life insurance, which is why we offer multiple avenues to obtain coverage. You can get TAL life insurance directly from us, through a financial adviser, or via your super fund or employer. This flexibility ensures that TAL can be your trusted insurance partner.
To assist you in making informed decisions, we provide a step-by-step guide that explains the different types of life insurance cover available and what to consider when choosing the right cover for your needs.
Did you know that life insurance benefits are often tax-free, especially when they go to a financial dependent such as your spouse or child? We can provide more information on this topic.
We understand that life insurance costs can vary based on your age, circumstances, and lifestyle. Our guide walks you through the cost of life insurance in Australia, helping you determine the coverage that suits your budget.
When it comes to life insurance, TAL is the trusted choice. We are proud to be Australia's leading life insurer, as recognized by Inforce premiums for risk only life insurance policies, NMG Consulting (2022).
Please note that any financial product advice provided is general in nature and may not consider your specific objectives, financial situation, or needs. We encourage you to review the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) before making any decisions regarding TAL life insurance.
TAL Life Limited, ABN 70 050 109 450, AFSL 237848, is the issuer of the life insurance policies we offer.
At TAL, we are here to help you protect the life you've planned, whether it involves building your career, starting a family, or buying a home. Choose TAL for reliable and comprehensive life insurance coverage.
Photos
Location & Phone number
390 La Trobe Street, Melbourne, Victoria 3000, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Worst experience, I made a claim in early May for income protection. Every time I called for an update I would get told it’s with the underwriting team, not once have they called me to give me an update and today I got an email saying they have rejected my claim. Why pay for a service if they won’t allow you to claim it when you need. I’ll be making an offical complain to the ombudsman tomorrow. Absolutely ridiculous how poorly they have handled my claim and the lack of communication. Very unprofessional and if I had of read the bad reviews I wouldn’t have signed up with REST super in the first place."
"Update: Claim was finally paid after complaining to my super fund and going through the internal dispute resolution team at TAL. Has taken 5 months from claim lodgement to first payment. Completely useless and incompetent in dealing with my income protection claim. Weeks between communications and lengthy delays. Might be different for others, but being self employed has made it too difficult for them. 4 months on and nothing. Each week it's something else new they require to progress the claim. Zero consideration for my recovered and the stress this has caused. I have been forced to return to work early which has slowed my recovery. If you are self employed don't rely on this product, it's a waste of time and money. This is here as a warning to others, don't both replying with the copy paste response. I'm already in contact and dealing with it.. slowly thanks to your companies incompetence."
"My wife is trying to claim income protection due to an accident and is mentally and physically challenged right now and instead of accepting the discharge paperwork from the hospital ED they want the ED Dr to fill out a form with the same information! Which could delay the claim for weeks if not months! It is an ED one of the busiest in VIC! Shame on you for not accepting discharge paperwork putting more pressure on someone already significantly struggling! Disgusting! Will never recommend!"
"My one and only experience with an insurance company. My income protection claim was successful after following the guidelines and necessary documentation, and they honoured it without delay; Patrick my claim manager has real talent for customer care with his friendly chat and easygoing personality while I was experiencing difficult change in my life. Thanks TAL and especially Patrick!"
"Excellent, Professional service with expert advice. Michael was great to deal with, professional and friendly."
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