Oaks Brisbane on Felix Suites

"Convenient location, not too far away from most attractions. Rooms are comfortable and tidy, but basic. Service is friendly, but ultimately unhelpful. Ridiculously slow lifts. Quicker to take the stairs. TLDR; Would I recommend. NO! Value: 6/10 With a larger group it's probably not too bad. Cleanliness: 7/10 During our stay we were assaulted by a vulgar sewage smell. Think: Anchorman, sex panther or Seinfeld: Stinky Valet level smell! It engulfed the room upon opening the balcony and persisted for hours. The intensity of the pungent smell and location (level 36) could only suggest it originated from an adjacent room. Nothing could shift it. It was strong enough to induce a gag reflex and we were haunted by swiffs during the following days. Facilities: 5/10 TV wasn't fully operational FTA only. Not connected to internet. No casting. Remote faulty. Make sure you take a razor, as by the time you traverse the lift, you'll need a another shave. Spare bed only suitable for small child or toddler and no space to setup. Security: 2/10 Left some personal effects in the room and contacted the hotel upon arriving home to enquire. Emailed as unable to get through on phone. Three days later "Nothing found. Sorry." Given the items were in a very visible spot one can only conclude the bathrooms aren't cleaned to a reasonable level or house cleaning just DGAF."

"Staff are wonderful and very accommodating. Rooms are plenty big and very well located with beautiful views of the river from our 2 bedroom apartment. The rooms, while freshly cleaned and nicely presented, are dated throughout with a few stains and some mould in the bathroom. These units could really do with a nice refreshing. I would say they are more a 3 star than a 4. The lifts are really slow, and one was out of order, so this made it even slower. Otherwise, it was a pleasant stay we didn't spend much time in the rooms. For convenience of location, i would book here again."

"My partner and I had the worst experience here. We found dust on the towels and stains on the curtains. The room is very dated and they were doing repairs and we had no hot water for 2 days. Reception were not helpful when we asked to be reimbursed. Parking is also $39 per day which they do not tell you when you book. Would not stay here again."

"This place is amazing! Me and my family had a trip to Brisbane for 4 days. We chose this hotel and the view was absolutely great! There was a pool, spa, gym and sauna. My children and me had a blast here! I love this place and WILL go here again!"

"My brother and I really enjoyed our stay here. We stayed for 5 nights (6 days). The rooms were very clean, and the staff were very helpful and nice. The pool and gym were also clean and wonderful to use. Super close to queen street and the botanic gardens. Highly, highly recommend staying here"