Russell's Heating Cooling & Hot Water
About the Business
Welcome to Russell's Heating Cooling & Hot Water, your one-stop destination for all your home comfort needs in Upper Ferntree Gully, Australia. Located conveniently on Burwood Highway, our institution is a trusted establishment that specializes in providing top-notch services as a general contractor, home goods store, point of interest, and store.
At Russell's Heating Cooling & Hot Water, we understand the importance of creating a comfortable living environment for you and your family. Whether you need a reliable heating system to keep you warm during chilly winters, a cooling solution to beat the scorching Australian summers, or a hot water system that never fails, we have got you covered.
As a general contractor, we pride ourselves on our exceptional craftsmanship and attention to detail. Our team of skilled professionals is dedicated to delivering outstanding results, whether it's installing a new HVAC system, repairing existing equipment, or providing regular maintenance to ensure optimal performance.
Step into our home goods store, and you'll be greeted with a wide range of high-quality products from leading brands in the industry. From energy-efficient air conditioners and heating units to state-of-the-art hot water systems, we offer a diverse selection to suit every budget and requirement. Our knowledgeable staff is always ready to assist you in finding the perfect solution for your home.
Beyond being a store, Russell's Heating Cooling & Hot Water is also a point of interest in the Upper Ferntree Gully community. We have been serving the area for years, earning a reputation for our reliability, professionalism, and commitment to customer satisfaction. Our loyal customers trust us to provide exceptional service and products that enhance their quality of life.
When you choose Russell's Heating Cooling & Hot Water, you can expect not only top-quality products and services but also a seamless experience from start to finish. We prioritize customer convenience and strive to exceed expectations at every turn. Our friendly staff will guide you through the entire process, making sure you have all the information you need to make informed decisions about your home comfort needs.
So, whether you're a homeowner, business owner, or property manager in Upper Ferntree Gully, make Russell's Heating Cooling & Hot Water your go-to institution for all your heating, cooling, and hot water requirements. Visit us today at 1156 Burwood Highway and let us help you create the perfect indoor environment that you deserve.
Photos
Location & Phone number
1156 Burwood Highway, Upper Ferntree Gully, Victoria 3156, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed
Reviews
"Congratulations to the team at Russell's Heating , Cooling & Hot Water. Thank you for restoring my faith that Customer Service and Customer Care still does exist!!! My experience started with Michelle in the office who efficiently and care assisted me in identifying a suitable replacement for my old heater, and getting things moving. Next came Ewan who conducted the predelivery inspection of my property. He advised me not to turn the old heater and he'd try to prioritise a new installation (normally 2 weeks). Two very cold days later he phoned and asked if I would be home the next day as one of his installers kindly agreed to call in on the way home from work and get me up and running quickly - incredible!!!! So Darren arrived late the next day after-hours and spent over 2 hours decommissioning the old unit, installing a new flu and then the new heater. After testing all and giving me user tips he then cleaned all before leaving well after 19:00 hours. My sincere thanks to you all, you've been so professional, kind and caring. What could have been 2 freezing July weeks indoors with no heating turned to only 2 days - thank you all so very much. Brenda - Ivanhoe"
"Absolutely fantastic service from first contact to installation. Kept me in the loop, let me know via text what was happening. My new central heating is soo warm. I highly recommend Russell's Heating Cooling and Hot Water."
"Just called these people to request a quote. The lady who spoke over the phone was very rude as if she is providing the services for free. Needs more training on how to speak to customers. Unacceptable behavior. Not recommended at all"
"Had split system air cons installed by the awesome team at Russell’s - punctual and friendly, the job turned out to be more difficult than first anticipated, but despite this (and a huge storm that came out of nowhere!)they got everything done. Care was taken to make sure that the job was done neatly and right the first time. As someone who suffers from anxiety, the guys did all they could to make things run smoothly and I’d recommend Russell’s Heating and Cooling anytime. Quality of product and service is definitely 5 star."
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