The Good Guys Bayswater
About the Business
Welcome to The Good Guys Bayswater, your go-to destination for all your furniture and home goods needs in Bayswater North, Australia. Located conveniently on Canterbury Road, our establishment is a must-visit point of interest for those looking to furnish their homes or find the latest appliances.
At The Good Guys Bayswater, we understand the value of your time, which is why we offer an online form for all Returns, Refunds, Repairs, and Exchanges. This streamlined process ensures that you can save time and have a hassle-free experience with us.
As a Gold Service Extras Member, you gain access to exclusive benefits and offers, including StoreCash rewards and early access to sales. Starting your report online ensures speedy service, and you can also lodge a claim to initiate the swap or screen replacement process.
For new customers, we offer the opportunity to apply and be approved for a Latitude Gem Visa credit card. This credit card opens up a world of possibilities and comes with various benefits. To learn more about the terms and conditions and monthly fees, visit our website or stop by our store.
Earn StoreCash by meeting qualifying conditions, including signing up and downloading the Digital Wallet before making a purchase. Refer to the StoreCash terms and conditions for full details on how to receive notifications when your earned StoreCash is credited to your Digital Wallet.
At The Good Guys Bayswater, we believe in providing the best value to our customers. Our discounts apply to the current ticketed or advertised price, and we negotiate to ensure that products are sold below the ticketed price in some stores prior to the discount offer. Please check the product details for more information.
We also offer bonus services within a 30km radius of our store, with additional charges applying after the 30km mark. This service excludes eBay and commercial orders, and terms and conditions apply. See the product details for more information.
As part of our commitment to providing excellent service, we offer special bonuses to port-in and new customers. Please note that certain exclusions apply, and the bonus will be issued once the connection has been approved.
Store Credits are another way we show our appreciation to our customers. Sent via SMS or email, these credits have varying expiry dates depending on the promotion. Please visit our website for full details on what can be redeemed using Store Credits.
We also offer trade-in options through SquareTrade, where you can receive offers based on the condition and age of your device. Please note that you must be at least 18 years old to be eligible for a trade-in transaction, and you are responsible for removing all data from the device prior to shipping.
Home Services Network Pty Ltd, operating as The Good Guys Home Services, does not perform gas fitting, electrical, or plumbing work. These services are carried out by licensed subcontractors engaged by The Good Guys Home Services, and all necessary safety and compliance certificates are issued by these licensed professionals.
For Spot. Buy Now, Pay Later account holders, we have a special offer. Spend $50 or more in one transaction at The Good Guys and receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and special promotions do not contribute to the spend criteria, and full terms and conditions apply.
To stay updated on your StoreCash balance and current offers, simply enter your mobile number to request a verification code via text message. Once verified, you'll have access to all the information you need.
Thank you for choosing The Good Guys Bayswater. We look forward to providing you with exceptional service and helping you create the home of your dreams.
Photos
Location & Phone number
224-234 Canterbury Road, Bayswater North, Victoria 3153, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Ordered a fridge, washing machine, dryer, dishwasher, oven and cooktop from them. After 7 weeks still waiting for my dryer and dishwasher. When i went in to ask and told the lady its not pleasant without the dryer her response is i haven’t had one in 20 years. What ridiculous customer service is that? So what if you never had it ? It gets better. I asked how long it would take she says cannot confirm a time. But we have stock in our massive warehouse in the middle of nowhere. “If you pay for the shipping u can have it as soon as tomorrow” If they have stock and have deliveries coming in every day then why can i have my item delivered to the store along with other deliveries instead of making me pay for shipping ? Such a ridiculous system to take more money. I had better expectations from good guys but so far its been really disappointing."
"Went to the store to buy an oven, the salesman was not that helpful untill we were handing over our money. Unfortunately, after our Electrician had installed the oven on a Sunday for us, the oven was DOA, not the stores fault but after ringing the warranty line, we found out the repair option was going to be a long process and decided to have it uninstalled and take it back for replacement, no stock but was assured, by the same salesman, would take 2-3 days from their supplier, when I asked if we could confirm this, no, blah blah blah, we dont do this since covid.... Before leaving the parking lot I called the supplier and had recieved an answer before I got to the next set of lights, no stock for 2 months, thought maybe another store, contacted Bayswater with this info, yes there is 1 in Geelong, can you confirm when it will arrive, was assured they will call back, no call. I called Geelong, yes they received an email from Bayswater, have sent an email to their warehouse, in the same store mind you, to confirm its actually in stock, will call me back. By Thursday I'd had enough, called again, Bayswater said they would call back, in the meantime headed to Bayswater to pick it up or get a refund and received a call as I was driving into the parking lot, confirmed the stock, will take up to 2 weeks to transfer, seriously. Got my refund, went to Better Electrical, very happy"
"I received a refund on the delivery fee for my LG fridge. However, I received nothing for the inconvenience of driving back and forth to Good Guys and waiting 7 weeks to get an intact crisper. I would appreciate a $50 voucher as reimbursement for my time and petrol."
"Fantastic purchasing experience. Thank you Neecia, totally professional, trouble free sale and full installation and removal of our stove in super quick time. In a time where everything takes forever, this was completely the opposite. The communication throughout the process was superb. Many thanks, will be shopping with you again!!"
"We went to The good guys, Bayswater yesterday to buy a Bosch clothes dryer and a vacuum cleaner. A very nice staff member named *Sam* helped us in the process of shopping them. I could not be happier with him and with the service. I highly recommend this store and definitely will be there again and again. Thank you, the good guys!"
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