Advantage Medical & Dental - Tooradin 110 South Gippsland Highway, Tooradin, Victoria 3980

"The most caring and beautiful practice I’ve ever been too particularly for female health. If you’re a woman and want female Doctors this is a great place to go. Dr Khan is thorough, professional, caring and kind. I’ve been going to her for four years and highly recommend her. Equally the staff and pathology nurse Angeline are just as lovely."

"Absolutely disgusting manners from “Rosemary” the receptionist. The way she speaks is enough to make anyone not want to go here. I booked an appt for my partner who is under my family on hot doc, she rang me regarding the appointment and told me I shouldn’t have booked the appointment for him and asked why it was under my number. I told her that it was my hot doc and he was listed as my family member which I cannot add a number for him. She then questioned why the form wasn’t filled out online to which I stated I booked the appointment for him as he was working and I can’t fill out the form because he needed to sign. She told me he had 5 mins to get to the practise to fill out the form. Then Ended the phone call with “hope he gets here on time”"

"Booked to see a dentist, upon arrival I was sent to a general practitioners room so I went back to reception and asked why, when I was here for a dental appointment and was then told by the receptionist that I had requested a medical appointment, to which I responded no I have a broken tooth and so why would I ask to see a doctor and not a dentist. I decided to leave and was then informed that I would have to pay a $25 cancellation fee, what a joke but then another staff member stepped in and resolved the money issue ( thank you to her ) and to the inept receptionist, you need better people skills. Never have I been treated this poorly."

"Just received a phone call from receptionist and oh my god I have never spoken to such a stuck up person like she was before specially in this sort of industry, when she had called me to tell me that I would be getting a $25 cancellation fee when I requested to rebook my appointment she repeatedly decided that I had to pay that money and my opinion was not interesting my speaking over the top of me showing how careless she really is. Mind you this was my first time about to come into this centre and now I would never knowing such a rude person who doesn’t know people skills is working at a clinic that helps people . That’s rather disturbing knowing how rude she is on the phone sad to know how rude she is person. Absolute disgusting I hope the manager sees this review and does some tbh img about this receptionist."

"I have never come across such an amazing and knowledgeable physiotherapist like Mr Kunho Kong. Dr Alifa Khan is also the most caring doctor and will go above and beyond to make sure your health and well-being concerns have been taken care of. Shes very thorough and actually listens… and that’s very hard to find in a doctor. There is one admin lady that needs to be reviewed by practice manager as she’s extremely unprofessional and rude… and as a patient it’s very uncomfortable and upsetting to be treated so poorly for no reason at all. Nurse and the other doctors are great !"