Box Hill Superclinic
About the Business
Welcome to Box Hill Superclinic, a premier healthcare institution located at Box Hill, Whitehorse Road, 810. As a doctor's establishment and health-focused hospital, we are dedicated to providing top-quality medical services to our community.
At Box Hill Superclinic, we prioritize the health and safety of our patients, staff, and community. In light of the ongoing COVID-19 pandemic, we kindly request that if you suspect you may have the novel coronavirus, please call the dedicated hotline on 1800 675 398 prior to visiting our practice. This is to ensure the appropriate measures are taken to protect everyone involved.
We understand the importance of accessible healthcare, which is why we offer extended operating hours throughout the week. Our clinic is open on Mondays and Tuesdays from 8AM to 7PM, Wednesdays from 8AM to 9PM, Thursdays from 8AM to 7PM, Fridays and Saturdays from 8AM to 6PM, and Sundays from 9AM to 6PM. We strive to accommodate your busy schedule and provide convenient care when you need it most.
Starting from 1st August 2023, consultations with our experienced GPs will incur an out-of-pocket fee. Standard consults will have a $20 out-of-pocket fee, while long consults will have a $30 out-of-pocket fee. The full consultation fee, including the Medicare rebate and the out-of-pocket fee, will be charged, and the Medicare rebate will be processed upon payment. This change is necessary to cover the unavoidable costs of operations while still offering bulk billing services whenever possible. We continuously review Medicare rebates and tenders to ensure easy access to healthcare services for our patients.
To provide enhanced service and continuity of care, we offer bulk billing to specific groups, including Pensioner Concession Card holders, Healthcare Card holders, Department of Veterans' Affairs (DVA) Health Card holders, and children under the age of 16 years, including childhood vaccinations. If you belong to any of these groups, kindly register your current healthcare/pensioner concession/DVA card or update your details at our reception to avail of this service. If you fit the above criteria or are experiencing financial difficulties, please discuss this with your GP during your consultation. We appreciate your understanding during this change.
At Box Hill Superclinic, we prioritize the health and safety of our community, including vulnerable patients and personnel. Therefore, we have implemented a Face Mask Policy. Anyone entering our clinic, including doctors, nurses, staff, and patients, is required to wear a mask. This policy ensures a safe environment for all.
To stay updated with our latest news and efforts, you can follow us on our Facebook Page at https://www.facebook.com/boxhillsuperclinic/. We regularly post updates and examples of our commitment to providing exceptional healthcare services.
Thank you for choosing Box Hill Superclinic. We are here to serve your healthcare needs and provide you with the best possible care.
Photos
Location & Phone number
810 Whitehorse Road, Box Hill, Victoria 3128, Australia
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"Regularly waiting for over an hour for an appointment isn't very professional under any circumstances but now that this clinic is not bulk-billing anymore, it's unacceptable. Add to that the rudeness of some of the receptionists and I definitely recommend you go somewhere else if you are able to."
"Way too under staffed and busy. I came here on Sunday to do a blood test. I got there at 9:40 and was number 17. There were so many ppl waiting and the guy was only up to number four in 40 minutes. Way too busy and the guy works insanely slow. God knows when he can get to number 17. Maybe they should hire more staff or someone who is more competent. I've been to do many pathology labs, none at bad as this."
"All staff are polite and approachable. Joanne at the desk was extremely helpful. Dr Wang was kind and thorough. Highly recommend this Family clinic."
"The lady Joanne at the reception is very kind and friendly to help answer all the questions. It's very clean and neat at clinic as I can see the reception staff wiped down all the surfaces at opening time. They kindly remind people to wear masks. I feel safe and comfortable to attend the clinic."
"Had an appointment with Dr Fang Wang on 26/06 at 9:30 to recieve a referral to a fracture clinic and he marked me as seen without even communicating after I waited an hour and a half. The receptionist sent multiple messages attempting to gain info which he repeatedly ignored. Nothing personal but that was extremely unprofessional and a waste of my time, completely disregarded my appointment and had no respect to let communicate any reason as to why with me."
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