Northern Hospital Epping

"Haven't been here in almost a decade but had to attend the ER this morning. With the waiting room half full, I ended up being seen within 15min (priority case I guess) My concerns and symptoms were taken seriously, and staff were very professional and polite. After my IV and antibiotics, I did have to wait in the main waiting room for several hours for my test results to come back as the hospital became very busy and there weren't any beds left available. I'm not going to fault them on that as they were swamped. Overall I'm happy with the level of care I received. It's a public hospital so of course they're going to be busy but it really did seem as though all the staff were doing their best and trying to manage the beds as best they could."

"Worst hospital ever, had a bad infection to my hand and got transferred 2 and half hours from a country vic hospital for surgery. Had to fast from 6.3am and got told at 10.30pm it was cacelled! Times this x 3 it's now Friday night and they still refuse to treat me. Patients are treated like cattle and people are discharging themselves at 10 o'clock at night. I bet no member of the board would send a family member here. I have private insurance but this was the only available with a plastic surgeon. Never again."

"I would like to thank the staff here for looking after me during my procedure. The whole process from the beginning to the end from being rushed into to E.R, to being transferred to the ward recovering from the Surgery was nothing but an experience for me. The staff were not only friendly here but they were very attentive, polite and helpful despite how BUSY they got. Thank you to the staff at Northern Hospital once again, you honestly do not get enough credit for what you face, endure and do on a daily basis!"

"I attend the ED on Thursday 7/7/23 at around 730pm with stomach pain. It was quite busy. I got accepted at about 10pm, receive a bed at 1130pm, and was admitted at 430am. I stayed in the surgical ward (ward 16 I believe) for 4 days. They were going to operate on me however they were patient as the tested me and watched for results. Thanks be to God I was able to avoid surgery and slowly recovered. No one likes hospitals. And once your in there, it’s hard to feel good or enjoy anything. Whenever your in pain or sick it’s hard to tolerate anyone or anything. It’s incredibly difficult waiting when you want answers. But the nurses, doctors, and surgeons refused to rush anything. They took their time as the problem solved my issues, making sure they got all the facts before making any decisions. It certainly wasn’t a good experience, but the staff were patient, calm, caring, experienced and knowledgeable. And i think it’s important to seperate how I felt vs how I was treated. Because I was treated very well despite feeling incredibly terrible while there. I’m not out of the woods yet. They have given me many follow up tests and appointments to continue to treat and diagnose my issue. I’m grateful to the staff and hospital, and thankful for access to free health care (even if the system is not perfect). I’d recommend the Northern."