Capital Radiology Templestowe Lower 200 High Street, Templestowe Lower, Victoria 3107

"Excellent service from both the sonographer Sameet and receptionist Lucinda. Both were super friendly and efficient and I was out within half an hour. Sameet was exceptionally gentle and patient during my pelvic ultrasound, taking great care. She has a lovely energy too. Highly recommend."

"I called around many places on a Saturday morning to try and secure a spot for an urgent scan, and many either didn’t answer or didn’t have space. There was no wait time when calling the Templestow location. Lucinda on reception was so incredibly understanding, warm and lovely, and managed to squeezed me in before they closed at 1pm. The clinic also honoured the bulk billing request by my GP, which other radiology companies said they would not do. Highly recommend this clinic, and a massive shout out to the awesome Lucinda for the amazing customer service (not just with me, but with everyone I saw her interact with while I was waiting!)."

"Never got through on the phone. After 30minutes on hold the call dropped last Friday. Today I was on hold for 30 minutes again with no response. Was looking for service that dentist informed not all radiology clinics provide. I'm guessing Capital don't do dental imaging."

"Excellent service provided by all of the staff. Lucinda in reception is one in a million! Outstanding service always with a smile! So genuine! What an amazing young lady! Absolutely a breath of fresh air! If only there was customer service like this everywhere else, the world would be such a better place!"

"I visited Capital today on very short notice, immediately following an appointment upstairs concerning a lung issue. I could barely speak, due to what is likely laryngitis, and I really only popped down to make a booking for another time, as I imagined they'd either be wrapping up for the day, or too busy for walk-ins. Instead, the incredibly patient and friendly receptionist took my referral directly to the radiologist, who happened to be passing by, and booked me in immediately. The radiologist then collected me from the waiting room within minutes, as soon as I'd filled out the consent form, and took me through to the CT room. The whole visit was done within 15 minutes, and I couldn't have been happier with the experience. All of the staff here were patient, helpful, and so friendly, and I will absolutely be going back for any future radiology needs. Highly recommended!"