Adairs Essendon Homemaker DFO 120 Bulla Road, Strathmore, Victoria 3041

"Please beware of these TEN traps when you visit Adairs Strathmore: Deceptive Sales Tags: Don't be fooled by inflated prices followed by high discounts. These 'sale' tags can make you think you're getting a big deal, but often they're not genuine discounts. Don't rush to sign up as a member for so-called exclusive deals; these are available to everyone online. High-Pressure Sales Tactics: The staff are trained to upsell aggressively. They'll convince you that their products are essential for your home, but in reality, their items are similar to those found in other stores. Don't fall for their tactics. Confusing Pricing: Many items lack price tags, forcing you to ask staff for the cost. This gives them a chance to persuade you on the spot. Research online beforehand to avoid this situation. Better Value Elsewhere: You can revamp a kid's room from cheaper stores like Target, Kmart, or BigW for significantly less. Why spend extra when similar items are available elsewhere? Pushy Sales Strategy: Staff are trained to extract every dollar from you, even selling unnecessary items or guilt-tripping you into buying more. The store's goal is revenue, regardless of your needs. Membership Catch: Their $20 sign-up voucher sounds appealing, but it's only valid if you spend $50 next time. Be cautious of such conditions. Unpleasant Refund/Exchange Policy: Returning items might lead to unhelpful staff attitudes. Inflated Store Display: Products might seem stunning in-store due to strategic arrangement, but they might not have the same impact at your home. Don't be swayed by the store's setup. Stick to Your Budget: Before entering, set a budget and resist falling for promises of unique offerings or "perfect combinations." Recognize Marketing Tricks: Keep these traps in mind while shopping at Adairs. Be aware of their marketing strategies designed to make you overspend. Please shop wisely and stay cautious in this store. Thank you"

"Has improved with an increase in male fashion. Some stores are still very expensive and the smoke free doorway is always filled with smokers."

"Natalie’s product knowledge is exceptional, took the time to look up what stores had the product in stock and called ahead for me to ensure I didn’t miss out. Thank you so much for good old fashioned great customer service. I’m a very happy customer"

"We just left Adair’s after a long shop but had the best experience ever!! Mia was absolutely so helpful and basically held mine and mums hand the whole time ensuring sure we had everything we needed for all new bedding coming into winter, poor Mia was going back and forth from out the back to the store floor but did so with such friendliness and actually made our day pulling all sorts of colours and products and helping us put everything together. Thanks for all your help girlfriend! xx Sinéad and Naomi"

"I received the most wonderful customer service at the store by Maria/e today that I just had to leave a review. I asked to purchase a lamp from the window display & was happy to get a yes! Then she made sure it was dust free, and helped to pull it apart & package it up nicely to get in my car. I then had my sights on a last floor pouff another customer was purchasing and she arranged to send a new one from the warehouse directly to my home. The service was delivered with such a kind, genuinely helpful tone. I haven’t seen service like that for years as you are so used to getting fobbed off in retail stores these days! Thank you :)"