Peter Jackson Menswear 250 Centre Dandenong Road, Moorabbin Airport, Victoria 3194

"Be careful, there are pushy salesmen in this shop! My 16-year-old son went alone to look at clothes, he said twice he was just looking today. Despite not saying he was going to buy, the staff packed, carded machine and handed over the goods. A 16-year-old boy who doesn't wear suits on a daily basis doesn't need $80 shirts. Are you really skilled? The next day I went to refund it He made a point of saying he couldn't do it. It was not explained to me at the time of payment that I couldn't refund. Very unfair, pushy shop."

"I went here to purchase a nice shirt and jacket to complete my suit. The service was good and price was fair given I was purchasing formal wear.I didn't have to wait long before I was attended to. Big range of formal business shirts and plenty of jackets to choose from. Quality wise is really good. This located within DFO so be aware parking can be a hassle. Overall a good experience."

"Bought a Jacket on 25th of November Friday for a function on Saturday the 3rd of December along with other garments, staff advised that it’s not in store we have to get from our other store interstate and I have pay $25.00 for express delivery and will be deliver by Wednesday. Which I paid the $25.00 express delivery fee on top of the price and waited for the call or text for pick up nothing happened, called back on Thursday no one pick the phone, then called back on Saturday morning called again after couple of missed calls finally same staff who sold the items picked up the phone and said it will take time as it’s coming from interstate you have to wait, i explained that you promised me that it will be ready for collection by Wednesday and now is Saturday and I have function in evening, he abruptly cut that call that I’m with customer (so if you bought stuff already you are not customer anymore). Called back again didn’t not answer, he then called back in the afternoon that he checked with post office on Saturday and it’s in Dandenong and I will get it by next week. Explained him that I needed it for today not next week and I’m in another shop to get another jacket for my function and once again advised call our head office for refund. Called head office on Monday and explained everything (7-8min) been asked to leave contact detail someone will contact me on Monday to sort it out. No contact called back again on Wednesday afternoon for refund been advising the person who do refund is not in there today and will forward my detail and he will contact me whenever he is back. I’m very disappointed on the service they provided to the loyal customers over the years I have bought countless garments from them in Brisbane and Melbourne and always refer them to my colleagues but never had a experience to return/refund or exchange, always bought and used it. Still waiting for call back after nearly a month now:(."

"Steven was awesome! I wanted a suit and he knew my size just by looking at me. He made good recommendations and I walked out with a very nice suit at a reasonable price."

"If you want customer service don't bother about coming to this Peter Jackson. Walked around waiting for help for 10 mins, gentleman walking around doing nothing completely ignores me then a new customer walks in and proceeds to speak to them instead. Never have I ever had this level of ignorance from any other Peter Jackson store. Sale lost. I'll go somewhere else."