Sussan Chadstone

"Absolutely top class fantastic service from a lovely lady in the shop when I bought my linen shirt today. So polite and so helpful and such a ray of sunshine. Thank you!"

"My wife and I have always come to this store and we've had a few mixed reviews over the last few months. Unfortunately, a few times we've been there, a blonde lady with a ponytail always seemed short with us and wasn't very helpful when it came to suggestions and prices and supposedly she was one of the managers according to another staff member. There was just an attitude that we didn't appreciate especially being former retail managers. We felt like a burden everytime we had to ask about something. Luckily, in recent times, We've come across two amazing staff members in Michelle and Trisia. Michelle just seemed to have so much knowledge about styles and her insight always left my wife in awe. We just wanted to say we appreciate you Michelle. We met Trisia today and she was so helpful, had a positive attitude and tended to us carefully, despite the frenzy of boxing day."

"Service was none existent. I was in there this morning for a good 15 -20 minutes. Wasnt acknowledged by anyone. Not a hi, how's your day or talk about product nothing. Staff ignored 90% of people in the store at the time. Beside the lady at the change room.Time spent folding and tidying hanging bays. But no actual attempt to engage. I went from rack to rack from the front of the store, to the sales racks and then but to the front racks, Staff one blonde and the other Sandy brown hair, literally walking past me not saying anything. And they weren't serving other customers either. As a VIP member wanting to buy on a double points weekend. I bought nothing, and won't be returning to store."

"Most unprofessional service I received from a Sussan store. Lady who helped at the fitting rooms wearing a pink top was very nice. But the two sales people were completely rude. The one who wore black saw me standing at the counter just walked past me and talked to other customers, arranged few racks again walked past me saying she won't be long - referring to the other sales person who was on the phone turning her back to the counter. I waited and waited. The one on the phone walked away. Finally the one who tried her best to ignore me , came along and checked why I was there. I always shop at Doncaster and their customer service is excellent. Very disappointing Chadston."

"Is feel Australia Sale not many items to get sale .. Do Australia doing carnival sales .. ?"