Delisse French Cafe

"No one cared after ordering coffee. Whether my coffee is ready or not only lord knows. I was right at the barista waiting for my order after placing the cups there for more than 10 min someone asks me am if I am waiting on something and that’s when I realised that my order was ready 10 min back . So took the cold coffee and wasted my 10 bucks"

"I attended your Castle Hill Franchise today as I have done just about every morning since it opened - Mon - Friday on my way to the office, and it has always been a good experience and good coffee. Today however was a very difference story and I am still gobsmacked! Obviously, there has been a change of ownership and after our encounter with what I can only assume is the new owner we will not be returning. My work colleague and I ordered our usually coffee, 2 large Almond Latte's one of which we ask to be weak. The order was made and left on the counter , we walked over and it was just one milk latte ( we had paid for 2), my friend said we ordered 2 Almond Lattes but the owner was adamant that we didn't and proceeded to argue rather loudly the point. He then made the coffee again reluctantly I might add, but when handed over to us he said that we were lying and that we hadn't ordered Almond Milk, we were taken aback at his response which everyone heard and continued to say we were lying and didnt ask for Almond milk. Why not just apologies, remake the coffee? I will be surprised if anyone returns after his display of abuse and we certainly wont be. I am lost for words on the whole situation, I work in customer service and if he had been a staff member speaking to a client, he would have been walked out the door. Perhaps you need to find a new franchisee! Sadly business lost for him. Massive Fail Joanne"

"This Saturday, I had ordered a cappuccino. Somehow it came out was latte. However, the barista gentleman opened the lid and put some cinnamon powder on top of the coffee and pushed it back to me. He said it was cappuccino now. I said no, it's a latte. He told me they were the same and continued talking loudly to the girls around him. Very disappointed and feel he like a scoundrel, I don't want to waste my time to argue because they hiring an unprofessional barista. I will never order coffee with this barista gentleman again。"

"There is a great selections of pastries, salads and sandwiches. The perfect morning coffee spot to start the day!"

"Bought a beef pie from here to take home. $8.40. It's really mostly air - see photo. And the beef is just mince and is dry with little flavour. The worst pie I've had - I didn't even finish off my half. Our local 2 bakeries do a much, much better pie for only $5. EDIT. They never replied/responded to my post. So I wonder if they don't really care about their business?"