DEGANI

"Have been here quite a few times when visiting the Town Centre. I’ve always had a pleasant experience….until today. Firstly they didn’t have kids chicken nuggets/tenders which was fine. We ordered and food came out quick, drinks did not. One meal was the Swiss chicken baguette special and the bun was mouldy!!! They took it away and made another one for my sister (which took so long to come out we had all finished our meals!). The second meal ( mine) was the fritters which were burnt to beyond being edible. Reluctantly I sent them back where a lady came back to me who I assume was the manager and quite rudely said that they can make me more but they will look the same as that’s how they are cooked and they aren’t burnt at all. I replied with I’m sorry but they were clearly burnt! I tried eating them and all I could taste was burnt food! She replied back we have a lot of people think this but they aren’t, it’s the oil they are cooked in!?!?! I wish I had taken a photo as they were clearly burnt!! She said we can offer you another dish or more fritters. I went with another dish - toast and when she came over to reimburse us slammed the money down on the table! Needless to say when visiting NTC again we will not be eating here any more!"

"Fantastic customer service experience today. My family had a brekky dine in and the young gentleman came out, greeted us with menus and how to order. A young lady then as we were finishing noticed I had not finished my smoothie as we were leaving, went out of her way to offer me a take away cup so it wasn't wasted. Old service never gets old! Well done to their trainers and parents, they should be commended."

"Went here with my daughter for a cute breakfast. The menu seemed okay, ordered Kids Pancake & Salmon Eggs Bene. Asked for extra mushrooms on the side. I asked the waitress if the mushrooms were sautéed. She has no idea what that meant but ok. Turned out to be sautéed. The kids pancake looked okay. Kinda boring presentation with the one pancake, maple syrup, icing sugar and ice cream. My salmon eggs bene looked sad the moment it landed on my table. The hollandaise sauce looked like it was old and cold before it even left the kitchen, which was super dissatisfying as I’m a huge eggs bene lover and believe the sauce either makes or breaks the meal. In this case it totally ruined the meal. There was a decent amount of extra mushrooms however the mushrooms were clearly not fresh, you could tell as it was rubbery and it was almost burnt with no seasoning. Kinda had to force eat it. The size of the “kids milkshake” was kinda disappointing for the price. The best thing was the hot chocolate. Overall kinda disappointed with the dining experience."

"Evening outing with family, relaxed atmosphere. Waitresses were on the ball, both asked if we need anything and we're helpful. The food came quickly and was delicious - Degani Cheeseburger - received the family 3 ticks (our family max rating)."

"Bright and airy place. Quick and good service. Tasty and generous breakfast servings. Love their extra large 'mega' mug option for hot beverages! Nice place for cheerful meal, can be very busy but not noisy considering the space. My new breaky place, I think. The photo is their Degani Breakfast Stack (poached eggs, sourdough toasts, avocado, bacon, spinach, grilled haloumi and hash browns). Revisited on 10/05/2019 and ordered something else. Salt and pepper squid was yum! And I thought the servings were humongous! Revisit 04/10/2019 - ordered their Degani Burger Deluxe. Delicious to the last bite. Their chips were not as good, might give sweet potatoes fries a go next time."