St Vincent's Clinic

"The Dr Darveniza just called to give me my results, I asked if I could mention something and the Dr just said bye and hung up. His bedside manner is the rudest I have ever experienced, he has a duty of care to listen to his patients. I would not go back to this doctor. Not to mention the reception never answers the phone and are rude! Extremely hopeless all round. Don’t waste your money or time."

"Possibly the best doctors visit I've ever had with Dr Nigel Briggs. He was extremely kind and courteous and answered all my niggling questions and has helped me come to a hard decision regarding future surgery. He was the picture of professionalism and complemented all the Dr's I had seen before him and explained some of the details they had provided me that I hadn't understood. If I needed to see him again I would gladly do so. Well worth every cent for his professional advice. And he said I was interesting Otolaryngology-wise, which made me laugh on a difficult situation. 5 stars."

"A complaint about the reception staff: the impatient and dismissive attitude toward potential patients from one of the receptionists is offputting and unprofessional. Thanks."

"This clinic is typical of the kind of arrogant, careless and money-grubbing private health establishments that solely exist to make doctors rich at the expense of the community. My wife was scheduled for a day surgery to remove two benign breast lumps. On admission, she specifically requested to be treated with special care as she suffers from thin skin and gets long-running bruises and tears. She also asked the anaesthetist (Dr. Deacon) to place the canulae in her hand (as it heals much faster) than in her wrist. After the surgery when she woke up, she found that her arms were full of deep finger bruises as she was obviously treated very roughly and without care, despite her prior requests. The anaesthetist placed a thick canulae in her forearm that caused a deep and long-lasting bruise and scarring that still has not healed three weeks after the procedure. this has been a terrible experience and a clear illustration that patient care comes second to financial gain. On what basis do these doctors (glorified tradesmen, really!!) have the gall to charge up three times the Medicare rate and show no care or concern for the well-being of their often frail and elderly patients? Avoid this place at all costs, you will not be treated with kindness and humanity!!"

"The most expensive and slowest place to get your ultrasound. I made an appointment, not only they made me wait for 45 minutes but I had to go home without any service being provided since I had another appointment in a different place. Oh! also! they lost my doctors referral. No apologies were received from them for being late and for losing my documents!"