Bing Lee Old Guildford

"I bought a laptop that was out of stock, meanwhile the price dropped when I went to pick it up. I told John that the price has been reduced he honoured the new price and gave me a refund no questions no issues. Really happy with the customer service."

"I purchased the infront loaded washing machine from old Guildford bing lee and very happy with the service and also very happy with delivery. Very helpful and fast delivery they help install and remove the old one all for free. Highly recommend ⭐️⭐️⭐️⭐️⭐️"

"If you're looking to furnish your new home with quality products, I highly recommend Bing Lee Old Guildford! They have a scratch and dent section which has scuffed products for cheap - worth a visit. I recently purchased a fridge, washing machine, microwave and two air purifiers with the help of Tammy who was an absolute angel. She was on the ball, detail oriented, patient and informative and was extremely helpful with amending all my sales orders. They stuck to their word with the price match guarantee so I was able to get a fantastic deal on the whole purchase! Delivery guys were lovely. Didn't catch their names but they were communicative, kind, and super helpful. Spoke to John over the phone re: an air purifier that I couldn't open and he was super quick to help arrange a transfer of the product to my nearest Bing Lee. Marty was a legend with communicating a washing machine mix up - he took great care of me and it was no issues at all! So many people were involved in my purchases and every single person was lovely. I will definitely purchase from this store again :D"

"During my most recent experience with Bing Lee I was assisted by Mario. I bought a Kelvinator fridge from this store in 2018 and took out an extra warranty on it. Couple of months ago the Fridge stopped cooling and without remembering about the extended warranty, I got it fixed by a Kelvinator technician paying from my pocket only to realise a few weeks later that it already had the extended warranty. I have then emailed Mario about my mistake. Mario was very pleasant and understanding about my situation and he, during his busy times at work, has written several emails back and forth with me and a third party insurance company and finally I got a full reimbursement of what I have paid from my pocket. Mario deserves accolades for his professional approach, many thanks to you Mario."

"The staff was helpful. Kem is the man who helped me to choose I was compared to buy something for cleaning my house and he was helping. Thanks, Kem. A lot of things you with find. Good prices when I compare them with others. It has an after-pay as well"