Ascot Vale Sports & Trophies
About the Business
Welcome to Ascot Vale Sports & Trophies, your go-to establishment for all your sporting needs in Australia. Located at 1-5 Union Road in Ascot Vale, our store is a point of interest for sports enthusiasts and a trusted destination for all things related to trophies and sports equipment.
At Ascot Vale Sports & Trophies, we pride ourselves on our extensive knowledge and passion for sports. Our dedicated team of experts are here to assist you with any inquiries or assistance you may need, ensuring that you receive top-notch service every time you visit. We genuinely love what we do, and it shows in our commitment to providing the best experience for our customers.
We have built a reputation for being great people to deal with, and our loyal customers can attest to that. The Australian Junior Cricket Club (ASJCC) recently expressed their sincerest thanks for our efforts in fulfilling their trophy orders. They were impressed with our unbelievably helpful staff and the flawless execution of their order, even with tight timeframes. ASJCC has now become one of our many satisfied and loyal customers, relying on us as their preferred trophy supplier.
But our dedication extends beyond just trophies. We also take pride in supporting our local community. Every year, we ensure that our local umpires shine by providing them with top-quality training tops and trophies. We understand the importance of recognizing and appreciating the efforts of these unsung heroes in the world of sports.
At Ascot Vale Sports & Trophies, we cater to a wide range of sports, including winter sports, summer sports, annual sports events, and more. Whether you're a professional athlete, a weekend warrior, or a sports enthusiast, we have everything you need to excel in your chosen sport. From sporting equipment to accessories, our store is fully stocked with the latest and highest-quality products to enhance your performance.
So, if you're in the Ascot Vale area or simply looking for a reliable sports store in Australia, look no further than Ascot Vale Sports & Trophies. Our friendly and knowledgeable team is ready to assist you in finding the perfect sporting equipment or creating customized trophies for your next event. Join our community of happy and loyal customers and experience the exceptional service that sets us apart.
Photos
Location & Phone number
1-5 Union Road, Ascot Vale, Victoria 3032, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"I have been purchasing my medal and trophies from here for many years. Great service, responsive staff, quick turn arounds on orders and competitive pricing."
"Great experience! I was given lots of options in the custom made area and when I asked what would be possible for a next day service, was helped again with a whole range of ready to go options. Definitely a business I'd love to support again"
"Thank you Jill & Barb for really helping me organise our corporate awards. I called through on a Monday & come Thursday afternoon all my awards (17) were ready. I did try and call to other places and they were not able to meet the deadline I had. They answered the phone every time I rang and reassured me of progress as well as really delivered. The final product was a hit with our team too. Thank you again!"
"Terrible! Absolutely terrible! I ordered 2 sets of trophies and a few medals. One of the sets of trophies was completely wrong and 3 our of the 17 medals were engraved with details of a cooking competition. These were meant for netball kids. The service started of fine but when I went in, the engraved plates couldn’t be found. I had to wait around 45 minutes plus for their staff member to arrive (late by the way) so he could show where the plates were. I would never ever ever go back. Ever."
"Rude. So rude. I first walked in and instead of being greeted with even a simple hello, it was "next". I needed a small engraving job and the older lady acted as though it was the biggest inconvenience in the world. She abruptly said "first week of October". This was mid-September. I said that was fine and left my details. I was never contacted, and in the 2nd week of October I contacted the store, and was alarmed that they couldn't even find my job. Eventually they did, and when I came in to collect hours later, I had to give the same description to a different lady as she searched the place all over again. She found it and handed it to me without even making eye contact. I asked if I could pay by card and was abruptly told "I suppose so". I wished her a good day and left with no response. These ladies need a lesson in customer service. It's not hard to have basic politeness and respect. Seriously. I won't ever be going back. Avoid."
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