Dural Family Medical Practice | Family Medical Centre in Dural 286-288 New Line Road, Dural, New South Wales 2158

"The medical advice and service I get from my doctor is greatly appreciated. Dr Mendis is so caring and feels she is genuinely vested in you. Unlike other surgeries I have been to where you feel that the doctor is so rushed wanting to see the next. Thank you Dr Mendis for your kindness and special care."

"Since my favourite (and life long) GP, Dr. Meena Singh, retired, I have struggled to find another that I felt comfortable with. On the lovely receptionists recommendation, I spoke with Dr. Udara Gunawardane. I was nervous as I have never asked a male doctor for women’s health advice. He was extremely helpful, knowledgeable and understanding of my situation. I feel like I will get real results from his consult. Thankyou Dr. Udara!"

"I would like to leave an honest review about my recent experience at Dural Family Medical Practice. Overall, the reception staff were friendly and accommodating, and the practice was well presented. Be warned, it is clear that Dr Kevin Aung only cares about financial gain. I wasn't going to leave a review but my second appointment with him has confirmed my concerns and I would like others to know. Consultation prices are 0-20 minutes at $74 and 20-40 minutes at $136. My first appointment was 22 minutes which I understand according to the time stamp. However, upon speaking with the doctor for clarification, he advised he begins his timer prior to collecting his patient from the waiting room ans stops the timer after he finishes the patients notes after the leave. He then proceeded to ask me how long I felt the appointment was which I answered 18 minutes as this was based on the time I entered to the time I messaged my partner after the appointment. He questioned whether I was experiencing financial difficulty and gave me a $21 discount. My second appointment was through telehealth to receive my results with the same GP. Prior to making this appointment I clarified with reception whether i could have these results sent to me and whether there would be a gap payment for my appointment. Reception advised me that result appointment needed to be with the doctor and are bulk-billed as long as only results were discussed. All my results were normal, a recommendation for iron tablets was made, and then the doctor advised I needed to pay. When I let him know what the receptionist had advised me, his response was "it takes a lot of effort to give the patient the results". Given my normal results and no further issues discussed, I think my point is clear. I didn't pay the gap as per the miscommunication, however reception acknowledged but did not take accountability for the miscommunication and expected me to pay."

"Dural Family Medical Practice has been my go to Doctors since I was 3 years old. They’re unbelievably friendly and always right on the ball with their diagnoses. They have had a bit of a change in active doctors over the last 5ish years but the quality of their work stayed valiant and remarkable. I trust these doctors with my life, and the lives of my family and friends both present and future. It is a shame that now they do charge for their work but that is a greater reflection on the government than them. As they’re well worth it"