Narellan Town Medical Centre

"The most racist reception staff l have ever seen. If l could l give a -5 l would, they don’t deserve even a single start Disgusting staff"

"Would give no stars and a good kick if I could The "Doctor" here was rude and horrible the moment we walked in the door, Bilal Karime was impatient and quick to throw my family out of his office before listening to a thing my disabled son was trying to say. My son was struggling for his words and THIS DOCTOR quite literally told him to shut up by saying he'd just brush my son off if he kept talking. First and Last time I'll ever come here and from what he said himself, he's got legal troubles. That alone makes me question his ability as a doctor. After how he treated me, let alone my son, I'm done with this place."

"BE AWARE! Lacks duty of care for patients - medical centre refused to see sick newborn even with prior appointment booked the day before when attended the clinic was told they couldn’t see him because he was a newborn. Absolutely disgusting practice from a health care facility - receptionist was new and seem to have no idea what she was doing and was rude! Wouldn’t recommend anyone to attend this clinic if serious about your health conditions! If I could review with a -10 stars I would"

"I would avoid this medical centre, the Dr I had he was very rude and gave me no information. I was in and out within 4 minutes which was just a waste of my time even coming in. Every time I tried to call the medical centre the phone was switched off saying they aren’t open … when calling multiple times in their opening hour times …"

"My family have been using this Centre since it opened. We started off using it for emergency appointments but have since made it our preferred practice. We have always been impressed with the level of service and care that we receive. Dr Bilal and Dr Fatemeh are amazing at what they do. The Practice Manager is outstanding and has the most welcoming, friendly and reassuring presence. She is exemplary in her role and knows the patients by name. She knows just what to say at just the right times. Yes, wait times are unpredictable, but so is health care. I understand it can be inconvenient at times but I imagine it would be impossible for the hard working receptionists to predict delays. I prefer to focus on the excellent health care I get once I have my appointment. I know any delays are not intentional, the Doctor is delayed because he is taking the time needed to provide a high level of care for each patient. I cannot recommend this practice more highly."