Freedom Pools

"As a resident and owner of an apartment at Elysium, it is extremely disappointing that such a prestige development hasn’t offered a fully functional swimming pool. This pool has fallen short of all expectations. While rectification works are soon to be underway by an alternate contractor to fix this poor-quality build by Freedom Pools, I would strongly advise against a company that delivers this level of inadequacy. EDIT TO REPLY BELOW: We have not been misinformed. Expert investigation has identified multiple defects in the construction of the pool such as Horizontal miss-alignment between the joint visible at the top of the slab and the joint at the bottom, no waterstop visible or found under the joint, resulting in serious omission. The dowel bars were poorly installed and there is a very shallow depth of concrete between the steel reinforcing bars and the bottom of the concrete. The whole construction of the pool is poor. Freedom pools even resorted to installing foam inserts in an attempt to stop the pool leaking. It is no wonder we have a leaking pool. The expert engaged by the Owners Corporation of the building has cut 5 inspection holes to identify the abovementioned issues and are expecting a full status report on the condition and construction of the pool in the coming days. The workmanship of Freedom Pools Central Coast is the clear defect here."

"I have been unable to get Adam or Natalie to reply to my calls texts or emails since October 2022. They sprayed my concrete shell in July 2021 and have simply gone silent. It appears that they have little incentive to finish my pool as they are well in advance on progress payments. I would recommend that you be very careful in handing over a deposit to these people."

"Use freedom pool to build my concrete pool after covid hit. They where Inadated with work prices went up. The only problem was I had was the pebble Crete was not done before Xmas as promised by Lucas no fault of his as the contracted they use went for the big bucks from others willing to pay extra to get the job done. I wish Lucas would of told me there was a problem with this but he probably thought we would give him a serve. I love my pool it was finished in February 2021. I would not want to get a pool atm due to not enough contracters and products not anyone fault just how thing are atm. Really happy with our pool"

"I strong advise anyone against using Freedom Pools. We are 12 months into a project and only a half finished pool. Never turn up when they say they will, rarely contactable and not at all interested in completing the job. Save yourself the money and the heartache."

"Out of six enquiries or price quotes, Freedom was the only pool builder prepared to commit to a time frame in keeping with our plans to have the pool ready by swim season. The team showed up on time, dug the hole with precision, minimised mess and were flexible right up to the point of no return. There were no dramas, even when a couple of things out of Freedom's control, went a bit awry, they fixed them. The pool is exactly as we wanted it except for Lucas' ideas, which improved the aesthetics of the finish and the functionality of the pool. Because it's the first thing you see, whichever entrance you use, the impact is stunning. First time visitors gasp when they walk in and our old friends are blown away when they lay eyes on it. We recommend Freedom to anyone interested in building a swimming pool."