Beds n Dreams - Gosford

"Catherine is amazing, she really went above and beyond to make everything perfect for us. We had a fantastic customer service experience, were well informed and really happy with our purchase. Excellent follow up service as well. Thank you Catherine and team!"

"Terrible experience with Beds n Dreams Gosford and I will never use them again. I ordered at the beginning of March, they told me they had no stock of the bed I ordered in Australia and would be a three month wait which I didn’t have a problem with. I waited three months and not a word from them. I called them and asked for an update, they said that there had been a delay and it would be at least another three months. Upon checking their website they had stock in Melbourne, so my assumption is that the shipment came however they did not allocate my bed. I rang them back and requested they send one from Melbourne, they said they’d get back to me. I did not hear back, so phoned again, they said they could get the one from Melbourne and it would be on a truck tomorrow and here next week. Two weeks passed again with no update. I chased them up and they said that it would be on a truck next week. I asked why it was not put on the truck two weeks ago like they said it would and they could not give me an answer. They said they would find out and call me back. They never called back. Finally, after 4 months I have a bed. However, without a single apology or any compensation. They even still made me pay the delivery fee. Absolutely disgusting customer service, very disappointing."

"What a great Bedding store Catherine and the girls are so helpful, honest and friendly. Fantastic service, great products and price… I really don’t know why you would go anywhere else. 5 Stars ⭐️⭐️⭐️⭐️⭐️"

"Fantastic customer service, so friendly & knowledgeable. Great prices & great furniture. Top quality all around & that’s why we are returning customers."

"Horrible experience! Brought a bed in April was told they had it in stock and was going to take 3 weeks. 4 months later and my bed still has not arrived! Giving birth in 2 weeks and was told it was still going to be a month away! Was given a bed base to borrow for the mean time and then delivery person refused to leave the bed base until I paid him $80 delivery fee and did not even install it! when I was told it was going to be free as I have waited 4 months for a bloody bed base! Never shopping here again. Every time I called i would be told the wait for the bed I brought would be longer! 37 weeks pregnant and how am I ment to install a bed base. Ridiculous!"