Country Road - Penrith
About the Business
Welcome to Country Road - Penrith, a premier clothing and home goods store located on High Street. As a point of interest and establishment in Australia, we pride ourselves on offering a wide range of stylish and high-quality products.
At Country Road, we believe in celebrating the rich culture and heritage of Australia's First Nations peoples. We pay respect to their songlines, stories, songs, ancestors, and dreamings that are woven into the lands and waters that sustain us. We acknowledge the generosity and custodianship of Country by all First Nations people, both past and present.
As part of our commitment to environmental sustainability, we strive to incorporate sustainable business practices into everything we do. We also work collaboratively and ethically to increase First Nations inclusion in our business and the wider Australian fashion and lifestyle industry.
By becoming a member of Country Road, you will receive exclusive rewards, offers, and the latest style news directly to your inbox. And to make your shopping experience even better, we offer free standard delivery for all online purchases over $100.
Please note that if your card number begins with CR0, you should drop the CR from the beginning and include the number '0' instead of the letter 'O'.
We want to ensure that you have the best shopping experience with us, so please make sure your selected shipping destination matches your current website region. If not, your shopping bag will be updated based on local product availability once you sign in again.
Visit Country Road - Penrith today and discover our exceptional range of clothing and home goods that embody style, quality, and respect for the land and waters that sustain us.
Photos
Location & Phone number
585 High Street, Penrith, New South Wales 2750, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Staff are quite rude! They refused me a substantial refund on some baby clothes that still had tags and had clearly never been worn. They also said the exchange was due to expire and I was ‘ lucky to be getting a credit note’ as it was. I found them unfriendly, unhelpful and unprofessional to say the least. Then when returning home I re-checked the receipt and I definitely had another 3 months for a full refund. Pretty infuriating. I’ll be using my credit note online or at another store simply to avoid them. Such a shame they’re like this."
"I love their range of men's clothing. Unfortunately, no sale on when I went in."
"Never going back again, partner bought me a bag that I didn’t really like, so went to return in plastic with tags and in the 30 day period. First I sat at the counter for 10 min with the staff looking at me and not coming over to assist, then told me I could not refund it as if had a mark of “spilled coffee” which I don’t even drink coffee, I asked if she could clearly just wipe it and kept repeating in my face that “it’s not in sellable condition”. I Grabbed the bag wiped it, the Mark came off straight away then she still said it’s not refundable after there was clearly no mark. Absolute rudeness from that store."
"A horrible experience. I purchased a bag for my partner for Christmas. Prior to purchasing I confirmed with the store manager that it was possible to return for a refund if there were any issues with the bag or if my partner wanted something else even though I was purchasing with a Westfield gift card. Two days later I came to return the bag and was served by Cathy who insisted this was not possible and I would have to have the returned on a country road gift card. She then proceeded to “call” her manager out the back and then came back out and refused to provide the refund. Horrible service, especially around this time of the year - think twice before you buy something from this Country Road."
"I actually stopped shopping in store due to staff rudeness but it looks like that has DEFINITELY changed! Across the whole store all staff were happy to chat and assist. Even with my toddler being a little energetic in store. The staff member screening at the front who then assisted us went the extra mile which was a nice change.Look forward to coming for another shop shortly :)"
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