Meriton Suites Kent Street, Sydney 528 Kent Street, Sydney, New South Wales 2000

"Great service from the front desk especially Cee who was so helpful with supplies for the room (milk)... Check in was fast and efficient with Junior who was also very helpful. Great location for a family stay and would stay again thanks to the amazing service staff."

"Overall the room I was in was cool, with a very nice view, a small balcony and all the appiances you may need. The position Is central and you can easily reach the most turistic sites in 20 minutes walking or get the train in front of the building. The problems are 2: the cleaning and the area in general. So in terms of the first: I stayed there for 2 months for work, and the room was cleaned only once a week even of by phone when booking they told me they could have cleaned it more often. In addition It was not actually cleaned properly and even if I complained multiple times it was useless. The area in which the hotel is, is central but it's not the nicest. It is not the cleanest, there are many homeless people and there are some strange people. In addition the room was pretty expensive and I don't think It was worth the price paid"

"Staff were friendly polite and professional, the hotel was clean and fancy elevators which took a bit to work out how to use. No internal buttons just swipe card and it takes you to your floor. Room was clean and spacious, bed soft with plenty of pillows, and a mirror on ceiling above bed.... shower had plenty of pressure and got hot. Location was great, right next to George St so light rail close by, plenty of food locations in all directions. Perfect spot for those looking at staying and walking."

"We stayed at the Penthouse for two nights , the view and location is amazing and nothing to complain about. Kids love and enjoy so much. However there is a big space to improve on the service plus equipment and the cleanse in the room. On arrival we stored our luggage in the morning and back to the hotel around 2pm but we only got our room after 3pm. When the check-in time suppose to be 3pm. When we entered the room we and the overseas guest were in love with the view and how much space we have. Then we found tissues on the stairs and carpet isn't vacuumed. Only one bathrobe was hanging up as the other five were inside the dryer. The bathroom on the bedroom level once you close you couldn't open it from inside. When checked in the lady advised they need to charge $2000 bond for penthouse which we understand and knew prior. She said they will need to include the credit card surcharge in the bond but will refunded in full after check out. When check out the gentleman advised all is good the bond refund will be processed in the end of the day and 3-4 working days to my account. But they only returned $2000 didn't include the credit card surcharge. When I called the hotel they said AMEX surcharge won't be returned, then why it is not mentioned when we check in!!!! It's $35 but the point is why I need to pay the surcharge!!!!!! It is a great and convenient location but be careful on the other things."

"Two night stay in a 2 bedroom unit. Perfect for the family. The location is great with Mertion Precinct below and Regent Place and World Square so close there is no shortage of food. The rooms have everything you need and the pool and spa are also great. The staff / service was excellent."