Prouds the Jewellers
About the Business
Welcome to Prouds the Jewellers, Australia's premier jewelry store located in the heart of Castle Hill, Sydney. Situated at the prestigious address of Castle Street, 6-14, our establishment is a true point of interest for all jewelry enthusiasts and discerning shoppers.
As you step into our store, you will be captivated by the exquisite collection of jewelry that awaits you. Prouds the Jewellers is renowned for its extensive range of high-quality pieces, meticulously crafted to perfection. Whether you are seeking a stunning engagement ring, a timeless necklace, or a statement pair of earrings, our store offers an unrivaled selection to suit every occasion and personal style.
With a legacy spanning over 100 years, Prouds the Jewellers has established itself as a trusted name in the industry. Our knowledgeable and friendly staff are dedicated to providing exceptional customer service, ensuring that your shopping experience is both enjoyable and memorable. They are always ready to assist you in finding the perfect piece that complements your individual taste and preferences.
In addition to our impressive jewelry collection, Prouds the Jewellers also offers a range of services to cater to your specific needs. Our expert team of jewelers can assist you with jewelry repairs, resizing, and cleaning, ensuring that your precious pieces remain in pristine condition for years to come. We also provide professional advice and assistance when it comes to selecting the ideal gift for your loved ones, making every occasion truly special.
At Prouds the Jewellers, we understand that jewelry holds sentimental value and is often a symbol of love, celebration, and personal expression. That is why we pride ourselves on offering exceptional quality at competitive prices, allowing you to find the perfect piece without compromising on your budget.
Visit Prouds the Jewellers in Castle Hill today and immerse yourself in a world of elegance, luxury, and timeless beauty. Discover the joy of owning a piece of jewelry that will be cherished for generations to come.
Photos
Location & Phone number
6-14 Castle Street, Castle Hill, New South Wales 2154, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"On the 17/06/23 I selected a necklace for a gift the advertised price was $114 and when I had the card ready to tap the staff member stated that this was the incorrect price and they would have to withdraw the item. I explained that they were obligated to sell the item for the advertised price but the staff member refused. This policy to withdraw an item should be clearly displayed next to the register where I was ready to pay but it wasn’t. So wouldn’t recommend Prouds Castle Hill to anyone and all I got from the manager was feel to to lodge a complaint so I can see why the store review is only 2.7 which will now be even less."
"walked in there. the staff was busy in a conversation. Approached them. they walked away. eventually had to go to one of the degenerates and ask for their assistance. she had attitude and seemed restless. i wanted to buy a ring for my birthday and explained that to her as the rings bought before had been returned twice cos of size. the other lady told me that i cant come back to return it again. poo ticker was pushing me to buy a ring and didnt let me have time to make a decision. maybe she was late for something but she seemed to hurry me."
"Horrible service, we walked in, they walked away. the girls only purpose there was to look pretty. Absolutely useless, very rude, wanted to make an exchange and they told us to not come back. Overall dead service, didn’t feel welcomed."
"Walked in to Prouds Castlehill looked around at earrings 2 girls in store not one offered any help and no one was in the store . I asked a question which one answered and showed me what I pointed out then walked away and left me again. I kept looking at the earrings and looked around to get some help but nothing happened. It took for me to say “ us there no help or service here “ She then walked over saying ohh would you like some help . I couldn’t be bothered with them . Extremely poor service."
"Super rude staff ! Was very disappointed. My mum and i walked in , didn’t get greeted or acknowledged. The 2 girls were too busy gossiping . I then had to go up to them and wait for there conversation to end. I asked about a marked down item On display! Once she grabbed the product she then goes oh this pricing is wrong it is much more. She goes and checks the price and it is completely different to the price displayed ! We were just in shock how rude this lady was ! She had no empathy, she didn’t even show us if there was any alternative as this was out of our budget! Stuff need better training !"
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