Port Travel 158 Rouse Street, Port Melbourne, Victoria 3207
About the Business
Welcome to Port Travel, Port Melbourne's premier boutique travel agency. Located at 158 Rouse Street, our fully licensed establishment is the go-to destination for all your travel needs. Whether you are an individual or a corporate client, our small and friendly team of dedicated travel professionals is here to provide you with exceptional service.
Established in 2000 by our principal, Vivien Agosta, Port Travel is wholly Australian-owned and managed. With 33 years of industry experience, Vivien has built a strong client following and has earned a reputation for excellence. Our elegant premises in Rouse Street embody the discreet and efficient service that we are known for.
At Port Travel, we believe in personalized service and attention to detail. Our team of highly experienced and well-traveled consultants are experts in their field and will go above and beyond to help you plan your dream trip. We take pride in offering a tailor-made and creative travel service in a professional and confidential boutique environment. Our goal is to exceed your expectations and provide you with a unique travel experience.
In addition to catering to individual travelers, we also specialize in providing tailored solutions for small and medium-sized businesses. With our group buying power, we can offer the best deals on airfares, car rentals, and hotels for corporate travel. Whether you need assistance with a sales incentive trip or a corporate conference, our experienced consultants are equipped to handle the job.
For those seeking adventure and camaraderie, we offer escorted small group tours to various destinations around the world. These tours are designed for a maximum of 14 guests, allowing for personalized service and the opportunity to make lifelong friendships. If you're hesitant about traveling alone or have a group of friends looking to embark on a long-awaited trip, we can create a private itinerary tailored to your needs.
In partnership with Cruiseco, one of Australia's leading cruise groups, Port Travel offers a wide range of cruise holidays to every major cruising destination worldwide. Our qualified and experienced Cruise Consultants are passionate about cruising and can help you find the perfect ship and itinerary for your preferences. As a member of the International Cruise Council of Australia, we are fully accredited and committed to providing you with the best cruise experience.
Visit us at 158 Rouse Street, Port Melbourne, Melbourne, Victoria, and let us take care of all your travel needs. You can reach us at 61 3 9676 2777 or fax us at 61 3 9676 2888. We look forward to welcoming you to Port Travel and providing you with exceptional service and unforgettable travel experiences.
Photos
Location & Phone number
158 Rouse Street, Port Melbourne, Victoria 3207, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Leaving a review on behalf of my parents. They have had a fantastic experience with Vivien. She is always so helpful and knowledgeable and they couldn't be happier with her service. Thanks Vivien :)"
"Port Travel are the best. I cannot recommend them more highly. We have booked numerous trips with them. They are meticulous and are extremely experienced."
"AAAAA++ Highly recommend Port Travel. Friendly, professional service people who really care. Everything was considered for a fantastic result. Thank You."
"I walked into Port Travel, a travel agency two doors down from our Port Melbourne based salon. I went in to talk to someone about planning a possible Europe trip. As a business owner and a neighbour I wanted to support a local business. This is heavily encouraged by the community groups like Port Melbourne Mums In Business Port Melbourne 3207 . Unfortunately, I was met with poor customer service.I walked in and said hi, no one greeted me back or bothered to reply. I stood around the reception desk waiting for someone to acknowledge me. I was ignored, however I could see one of the women in there was on the phone. So, I thought I would take a seat in the waiting area. The women assumed I had left and started to talk about me. I heard them make snarky remarks like "She's the eyelash lady, she probably wanted me to print something for her" I stood up to make it clear I hadn't left yet, I pretended to read the catalogues available and STILL NO ONE acknowledged me. I walked out and STILL NOTHING! I'm not sure if this is common practice but I won't be returning. I will be reposting this review because I don't think it's fair for anyone to feel this uncomfortable or unwelcome. ** I am editing this review to respond to the below comment** Hi, thank you for your response. I don’t appreciate you coming into my workplace, yelling in front of my clients and staff. Then calling me on our work phone & threatening to harass me until this is taken down. If you would like to apologise you can do this via email. I don’t and won’t respond to your aggressive approach especially in front of clients and/or my staff. I understand you were on the phone and I acknowledged that in my original review which is why I took a seat & waited patiently whilst you made snarky remarks about me with your book keeper. I haven’t made any racist comments and if you think I have then please explain. Also, I haven’t asked any of my staff to make any reviews. This is a personal matter which I experienced as a person not as a business. As mentioned earlier, if you would like to apologise then you can contact me via email. Please respect me and my staff and refrain from yelling/making a scene in front of our clients."
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