Saravanaa Bhavan 96 Watton Street, Werribee, Victoria 3030

"Went to this place to be served by robots, apparently it’s the in thing at most restaurants. But since the place was packed to capacity with limited space for the robotic service. The food quality and quantity was good. Don’t miss the filter coffee. It’s a must when at Saravanaa Bhavan."

"This place is quite nice and food is very filling and tasty. That being said, there are a few things that may require improvement: 1. Gluten free options are not specified in the menu and staff are not fully aware about GF options. Additionally, Dosa which is traditionally supposed to GF is not GF here. This is very disappointing if you have a family member who is Celiac. 2. The food was actually tasty but my Batura was very oily inside and had an effect on my appetite. 3. The price was relatively worth the quantity of food we ordered. 4. Ambience of the place was remarkable and staff were very helpful and approachable."

"No where near as good as the CBD store. Woman also decided to start cleaning the floors while we were still eating even asking if she could move the chair next to me while I was eating. Surely just wait till I finish eating. The dosa was not crispy at all and batter felt undercooked. The vada was also undercooked. The uthapam was good along with the rava kesari and chilli baji. But quality no where near that off CBD"

"Went for lunch yesterday. Nice restaurant with quiet big seating capacity. They have two sitting areas. Ordered North Indian thali with Naan. For kids we ordered a cheese pizza combo with coke instead of mango lassi. Staff was nice and friendly but bit slow. Their cheese pizza combo is different from the one we had at the city. Thali was nice and sufficient for two people. Yash, the manager was really nice and friendly. Restaurant gets busy during lunch hours specially at the weekends. Overall good experience."

"Exceptional service with a team of staff who go above and beyond to make you feel at home and enjoy your meal. Apologies for not making note of the staff names. My references below is nothing against the race of the staff. The lovely gentleman who served our food and accompanied the robot, not only was he patient to advise what we are to do by picking up the plate and showing us how to send the robot back. He was also kind enough to suggest the authentic coffee and explain how the tea is made. Very friendly and made us feel comfortable to be able to ask for assistance anytime. This lovely gentleman also came to my table to apologise that certain dishes are not available and can the alternative be given worried that I am not accept it. However the way he explained made me only say yes... And the food definitely didn't disappoint me and brought back memories from my home and my mum. At the end of the evening, my friend and I finished but were chatting away. I noticed a family of 4 entered and stood by the door because no table was available. So after discussing with my friend, we decided to leave and advised this gentleman that they can give this table to the family waiting. The first thing he asked whether we have finished our meal, do we need anything more, can he help us take away any left overs but we were already prepared. Shows how much he cared for us and waved us good bye by saying - See you soon. Now this is called Hospitality Another staff member who made fresh fruit juices, made the perfect immune booster fresh fruit juice ( Orange+Apple+Carrot+Ginger) with the perfect balance, especially with the ginger because a tad bit more would have made it stronger. Not only I had the first glass in one big gulp as it was DELICIOUS but I ended up ordering the 2nd time. Wish I had tummy space for a 3rd as it was so good and just the way I loved it. Kudos to the chef for making us the most delicious meals. We order the plantain bhaji which was authentic and tasty bringing back memories. Mini Tiffin was balanced and tasty. Saravana special thalli meal was so so so good. The variety and the generous amount of food met beyond our expectations. Finally the gentleman who I believe is the boss in blue shirt was so polite and got me extra napkin and container for take away apologising for being forgetful. I asked and was busy enjoying the break and chatting. So didn't really noticed and when he apologized just made it more real how much they care. From the bottom of my heart, hats off to everyone and thank you so much for making us feel welcome, comfortable and enjoy our meal without any pressure Keep up the wonderful work. Can't wait to visit again for both the food and hospitality."