Azzurro Trattoria

"Wish I read the reviews before coming here. Bolognese had no flavour, pizza was cold , definitely not authentic Italian food, small portions and expensive for what it is."

"Very disappointed. Ordered 5 pizzas that were only room temperature. . Table wasn't cleared and we weren't offered the dessert menu, so we were the last table and wanted dessert and was informed that the kitchen might be closed because it was late. We did get dessert but felt like we were in the way as they were trying to clean."

"Tried their spicy crab spaghetti and it was really nice. I highly recommend their Tiramisu to everyone. It was the best Tiramisu I've ever had. Service was great as well."

"We ate at the Azzurro February . Booking was made for 5:30 PM as we had a two year old with us. We arrived at 5:30 and were welcomed by Faith and shown to a table for 5. We ordered 3 main courses, a salad, a child's meal and a pizza to be served first as an entry. The Pizza arrived very quickly but then after about one hour the other 3 meals had not been served. During this time a number of other groups arrived after us and had finished their meals and left. I asked to speak to the manager in charge and the Food & Beverage manager came to the table. He accepted no responsibility for the late arrival of our meals and just kept saying that our food was not late leaving the kitchen. He later changed his story and gave two reasons for our long wait, one being that they were waiting for us to tell them to serve the main meals after we had finished the pizza. I paid the bill of $211 and on exit Faith apologised to us and said that there had been a computer mixup with our order. She was very professional and understanding . At no time did the manager apologise to us or accept any responsibility. At about 9 o'clock that night the Food & Beverage manager rang our room and said that there was a mistake in our bill and it should have been $311 and not $211. I said that was certainly not true and said he was dishonest, and I would submit a written complaint. I then rang reception and gave feedback on our experience, and they said they would investigate. The next morning our bill for the Azzurro Trattoria was reduced by $40. Management like we observed can only do damage to the Azzurro Trattoria and the Sofitel brand."