Roofing Supermarket
About the Business
Welcome to Roofing Supermarket, your one-stop shop for all your roofing and building material needs in Australia. Located in Alexandria, Doody Street, our establishment has been serving the roofing trade for over 25 years, catering to both residential and non-residential sectors.
At Roofing Supermarket, we pride ourselves on providing durable and sustainable roofing solutions. One of our featured products is VM ZINC, a traditional sheet metal known for its exceptional quality and longevity. From roofing and cladding to rainwater systems and interior applications, VM ZINC is the perfect choice for your roofing needs.
We understand that every roofing project is unique, which is why we offer personalized assistance. If you can't find a specific product on our website or need guidance, feel free to give us a call at (02) 9317 4190. Our team is always ready to provide fast and reliable assistance.
Stay up to date with the latest roofing trends and maintenance tips by visiting our Roofing Supermarket Blog. We cover a wide range of topics, including proper cleaning techniques for polycarbonate roofing in Sydney and everything you need to know about Velux skylights. Our aim is to keep you informed and help you make informed decisions for your roofing projects.
When it comes to buying guttering for your home, there are several factors to consider. As a trusted gutter supplier in Sydney, we advise our clients to consider the building materials, color and design preferences, and the roofing supplies they require. These factors will help estimate the overall cost and ensure a smooth installation process.
At Roofing Supermarket, we prioritize your peace of mind. Our team is fully licensed and accredited, guaranteeing the highest level of expertise and professionalism. We understand that the roof and guttering are essential components of your building structure, and any immediate problems can cause significant damage. With us, you can trust that your roofing needs are in capable hands.
Whether you're a new homeowner or have been maintaining your roof for years, choosing the right roofing supplies is crucial. The materials and products you use will determine the maintenance required and the longevity of your roof. Our friendly team of expert roofers at Roofing Supermarket is dedicated to providing exceptional service and guidance. We have an open-door policy, ensuring that you can ask us anything and get the assistance you need.
To make your roofing projects easier, we offer a mobile app that allows you to measure angles and calculate the approximate area of your roof. Additionally, our online shop allows you to completely customize your order, ensuring you get exactly what you need. We offer a wide range of products at competitive prices, including renowned brands like Lysaght, Colorbond, Ace Gutters, Ampelite, Bremick Fasteners, and Eureka Insulation.
Choose Roofing Supermarket for all your roofing and building material needs. With our extensive experience and commitment to customer satisfaction, we are your trusted partner in creating durable and reliable roofing solutions. Visit us today or explore our website to discover the quality products and exceptional services we offer.
Photos
Location & Phone number
4 Doody Street, Alexandria NSW 2015, Australia
Hours open
Monday:
6:30 AM - 4:00 PM
Tuesday:
6:30 AM - 4:00 PM
Wednesday:
6:30 AM - 4:00 PM
Thursday:
6:30 AM - 4:00 PM
Friday:
6:30 AM - 4:00 PM
Saturday:
7:00 AM - 11:00 AM
Sunday:
Closed
Reviews
"Great service and excellent range of products."
"Stay away from this place. They get so many things wrong & want you to pay for them to fix it up. Staff & manager are arrogant & have no client relation. Would not recommend to anyone."
"Best Roofing supply shop in the business. I have been a roofer for 30 years and have had my own company for 15. Wouldn't go anywhere else."
"Just called today and selected sales and ended spoke to a bloke whom called himself Joe, grumpy, not helpful, didn’t want to send me generic info from Manufacturers, pricing, finally got him to take my email and then he complained halfway through about that….. Jeeze….. I would gladly pay not to have to deal with people like this over the phone…The owner has a real problem here if this is the first customer interaction point….they are way off the mark. Have been overseeing customer service businesses for 20 years, and this is exactly the wrong attitude and training is required. If I could give 0-Stars I would have. Would not recommend, do yourself a favour and go elsewhere!"
"When you call a company and the response from staff is, "I'm sorry but we're short-staffed", you know you're best off going somewhere else. I didn't take my own advice, and was left dealing with a company who constantly make promises they can't keep eg, "it'll definitely be ready on Wednesday". Only for Wednesday to pass, and then "it'll be definitely ready by Monday", only for Monday to pass. I'm still waiting, so will purchase the same item somewhere else, and leave the metal with them to scrap. [EDITED - following the owner's response] I know it's super easy to blame covid for staff shortages, and I'm very compassionate in such cases. However, the issue I experienced had little to do with staff shortages and more to do with a bad culture within the business. To expand a little on how my order was handled; upon calling to see if the order was ready, each time I was told "yes mate that's been X days since you ordered it, it's ready". At which point, I insisted this be checked. Sure enough, it was never ready. Worse, at one stage I was flat-out lied to; "Sorry for the delay mate, but it's been cut and just needs to be folded, which will happen tomorrow". I called two days later, it had never been cut, and was never slated to be folded. It wasn't until 3 days later again that it was finally delivered - thankfully someone finally took ownership and made it happen. I don't mind waiting for things - I truly don't. If the initial delivery was 2 weeks, no sweat. But when 2 days becomes 2 weeks, it kinda screws things around (certainly in my case I had taken a day off work in the good weather to make use of the item - FWIW, this was the 5th day since ordering so I felt confident it would be ready as the initial promise was 2-3 days). A culture where things are promised and never delivered, needs to be sorted out. In the end, I collected the item as an alternate supplier gave me a realistic time frame of 1 week - so I persisted. However, it's the wrong dimensions. Oh boy..."
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