D&J Property Co.

"Melissa and the team have been managing my rental property in the recent past and I have no hesitation to recommend them to any customer for their efficient and professional service. My property manager Narelle was friendly , knowledgeable and made best efforts to do the needful Thank you and best wishes"

"Absolutely terrible! They have just recently taken over as the estate agent for the property in which I lease. Extremely unprofessional and inconsiderate. Made a request (as per the utility companies advise) to get the gas checked for a leak and something odd was going on regarding the gas and they said that the request will only be covered IF the plumber find a problem, if they find there is no fault though, all call out fees and costs will be on me! Not only that but within the first week they have rudely been demanding I go out of my way and get copies of the keys cut for them and I pay for it and if I give them the invoice they will take it off my next rent payment? They have also been demanding I send copies of the condition report. Never ones even asked nicely or if I was able to do any of these things…..now I’m sorry but I do not feel it is the tenant’s responsibility to do said things. The previous realestate would have all of this information as well as keys and things for you. It looks very unprofessional and the manner in which I have been told I HAVE to do these thing in is appalling!! I just wish I knew that actual owners and I would express my concerns deeply with this kind of rude and unprofessional manner in which they operate. Unfortunately D&J Property but it is not my problem that you are unable to do your job….however in future reference if you aren’t able to do what is required of you then maybe consider KINDLY approaching a tenant, explaining the situation and why it is you need something from then that is not actually their responsibility, and then politely ASK if they would be able to help you out….do not come at them guns blazing barking orders!"

"I recently requested D & J Property to find me a suitable tenant for my investment property. I am an interstate truck driver and the only communication I have is email and unreliable phone service. D & J have exceeded all my expectations by signing up a very suitable couple to rent my premises in a quick time. They’ve helped liaise with Quantity Surveyors and are now managing my property. They came highly recommended to me by my Finance Broker (who I know uses them to manage several properties of her own), and I will gladly recommend them to any of my friends and family. Their patience and excellent communication skills have impressed me very much. To Melissa and her team, my sincere thanks in taking the stress out this whole evolution, and I look forward to doing it all again in a few months. Thank you. Nick HILL"

"We had our rental property with D&J Property Co. since December 2020 (Hodges Cranbourne). Our agents were Charles and Narelle. It was an absolute breeze to work with this team. every transaction was smooth. we did not have an issue with them at all. we have just recently sold our property and they guided us every step of the way up until the settlement date. grateful to have worked with such knowledgeable, helpful and friendly team of professionals."

"We are rental providers and Melissa and Narelle have made the process smooth. We were happy the first time around and we have come to them again .The speed at which they jump on issues and solve them is commendable. They are very professional and communication regarding everything they do is amazing; Always at hand to address queries and if they are not there, very quick to return the call. We recommend them highly."