QT Sydney

"Great customer service from the moment I reached out by email to the moment we checked out. Special memtion to Emily in Res Department. The whole team from walking in front door, checking in, breakfast team and the night crew whom unlocked our room safe. Well done. Amazing room's well presented, great amenities. Loved our stay."

"Quite possibly the coolest hotel I've ever stayed at. Super funky decor and heaps of fun. Staff are really friendly and helpful. Location is perfect and close to everything. You can walk everywhere. My room was a good size and the bathroom was generous. There was even a free standing small bathtub. I did have one occasion where my towels were not replaced on one of the three nights I stayed which I had to request but was provided straight away. It's ready to have a hotel that has floorboards in the rooms. It was nice to see. However, this did mean that if you have neighbours next to you or above with heavy feet or noisy shoes, you will be able to hear them. I did question whether the room was vacuumed throughout my stay, however, as the same dust bunnies were in the same pedestrian areas in my room the entire time. Overall though, I would definitely come back."

"Staying at the QT Sydney, you're welcomed by a unique fusion of two historic buildings, the State Theatre and Gowings department store. It's a quirky but elegant experience steeped in Sydney's history. My room was spacious and comfortable, with a well-stocked mini bar adding a nice touch, although some minor amenities were missing. The view into the Dior office was an interesting surprise! Staff, donned in French-themed costumes, were efficient but could have been more personable. The cost is on the higher side, but given the unique ambiance and room size, it's justified. Despite not using the spa, gym, and dining facilities, it's great knowing they're available. The hotel was clean throughout. Service could have been more memorable, particularly from the concierge. However, the charm and character of QT Sydney make it worth considering for future stays. Overall, I'd give it a 7 out of 10."

"Great location, staff terrific, a funky cool and moody style. Loved all of this. But the room (Exec King) really let the hotel down. Seriously dark with the lighting totally inadequate, desk lamp too dim do had to use the bed to look at work. Just the one small window did nothing. Dark tiling in the bathroom not a good thing - every mark stands out making it a housekeeping nightmare. Noisy drain takes 15 minutes to clear. Housekeeping standard I am sorry to say was poor - dust everywhere with some dust caked on it was that hold. Mini bar fridge had a full width hunk of solid ice, badly in need of defrosting. At $400 per night with a high reputation, it was really disappointing. Rooms do need lifting whilst the attention to detail also needs a serious focus."