CARE Veterinary Hospital 5 Hood Street, Collingwood, Victoria 3066

"We had to unfortunately euthanise our beautiful cat earlier today. The CARE team was brilliant, especially Dr. Magda. She was clear, straightforward, and real with us, yet so very kind, patient, and emphatic. She didn’t make us feel rushed or anything. The way she told us about the options we had and all reasonings was calm and understanding. She ensured we made an informed decision, with our cat’s best interests in mind. She made the entire process so much easier for us. Very positive things to say about CARE Collingwood. May our cat rest in peace, thank you CARE. ❤️"

"The team at CARE were super lovely to deal with, and helped to make a very difficult time for us as nice as could ever be expected given the circumstances. We were blubbering idiots saying our last goodbyes to our beautiful feline companion, and every step of the way we were shown outstanding compassion and empathy. Thank you so much to the team who looked after us. We're very grateful."

"Thanks to the team at CARE vet, our cat Bean didn't die. We couldn't be more grateful for everything they did for him. More than that, he's made a full recovery and is back to his happy cuddly self. We're so grateful for the attention and amazing care he received, and the way that everyone was really patient and gentle with us (stressed and upset owners). Bean was no doubt a rude and growling menace the whole time they were trying to treat him but they didn't hold that against him at all. They even made the tricky decision to discharge Bean early after his surgery, due to the fact that he gets immensely stressed at the vet, and his condition is worsened by stress. I think this decision was instrumental in his recovery and we saw substantial improvement every single day since we brought him home. They also continued to keep in touch with us after he was discharged, making sure he was recovering and that he had enough medication. Every step of the way, the team was concerned, thoughtful and considerate of his specific needs, I don't think they could have possibly done a better job. I would highly recommend this vet hospital to anyone if your cat is in a life-threatening situation. Be prepared that this is an emergency service, it can be really expensive and there can be long wait times. I appreciate that the staff were really transparent (and even apologetic) about costs, which helped us plan in advance how to afford Bean's care. I was also comforted by the way they triage the animals - even though our cat had a full urinary obstruction (life threatening situation), there was another cat that came in after us who was having seizures and needed to be seen first, which they took the time to explain to us. This comforted me because they were prioritising cases based on severity, and I knew if at some point Bean critically needed their attention he would seen to asap. I'm so glad we brought him here. Thank you again! "

"Fantastic are the team at CARE for treating our Louis multiple times; each time he was spicy, thank you for kindly sedating him to safeguard his emotional wellbeing, as well as your safety! Louis has crossed the rainbow bridge after a recent visit to CARE, and we are so grateful to have such a caring, dedicated team available 24/7 for our furbabies when we need them most."

"It's tough to find a great Vet, all the research and reviews you can read and you can still have doubts. I dove in head first with CARE for the sake on my dog with a large mass in his neck and I cannot give CARE enough praise. I was referred to CARE after an initial consultation with my reguar vet. The first consult with CARE really helped ease my dog and my anxiety as my dog was going in for what I would say was major surgery and CT scans. The Vet surgeon was calming, reassuring and my nervous dog seemed really comfortable after a while. Less than a week later my dog was in and out of surgery and back home all within 24 hours. My regular Vet said my dog would be on a 6 week waiting list for surgery after the consult. CARE did the consult, surgery and overnight stay all within a week! Amazingly urgent service from CARE. I was shocked to see how energetic and healthy my dog was after surgery. The staff were great, helpful and informative. The surgeon was excellent, the area operated was clean and I just cannot recommend CARE enough. Thank you CARE staff."