Professionail Bankstown

"A bit on the overpriced side for the services provided. I’ve never been to a nail salon and been charged to take off previous polish whilst getting a pedicure. $25 to take off colour + pedicure price. Pretty sure that should be included as part of the pedicure. Pricing changes every time I go in."

"I have been coming here for about a year. I always leave happy. They understand what I want and can match picture inspo perfectly. Will always choose professionail Bankstown."

"Professional nails? You are far from it love. I went on Saturday 17/06 to get my nails painted. Yesterday Tuesday 20/06 my nails are getting chipping plus the shellac is also chipping off. To top all of this I was accused of not paying for my service when I had paid and left but came back as my friend was still finishing off her nails. When I showed the lady my bank transaction she had the audacity to say it’s “pending” but the money had gone out of my account. Absolutely disgusting and ridiculously over priced for nothing l will never be coming to such a disgusting place with a horrible service and non professional staff."

"Overpriced charge for just a removal. I should've asked how much before getting the service. However I feel it was not worth it since other salons do not charge extra $20 on top of $25. For the type of nail removal when the service duration and steps were the same as normal manicure removal which should've been only $25. Paid a total of $45 to get nails removed and the final result I could see there was still nail residue left over, not completely removed. Not recommended to get only removal, felt like I should've gotten a whole new set would've felt more worth it. In response to the owners response, the nail technician who did my nails was nice and polite with her service and apologised whenever hurting my skin but it didn't. She even had her own cuticle set which showed me she is dedicated to her work. It just would've felt more courteous of making the customer aware of extra charges during the service rather than checking last minute with other staff about pricing. I should've asked to have seen the price list to know what I am paying. Visit the nail gallery in town hall city as they have removal service of the nails I did for $20 with the gel type they use. Same method of removal with drill and foils as well as business set up. They also display they're prices before purchase which should be kept in mind when doing walk ins for other salons not regular with. This review is for others to be aware of pricing without being told of extra fees."

"Stay Far away from this Place ! The worst experience ever ! I had the most PAINFUL Mani of my life . The worker literally sawed an Emory board into them which made one of my nails bleed . She was rushing so hard ! My nail is so irritated. And let's not forget the awful job they done on my nails . There was little specs/fuzzies of dust after the gel polished was complete on my nails. She proceeded to paint them, missing sections and not caring that there were fuzzies in the polish. When I asked her to take out the fluff.. she blamed it on my shirt ! There was even nailpolish left on top of my Nail . And one one the workers at the front said "oh it will go away once you wash it " like what the?!!!! When I confronted them and told them that I'm not happy with the service , they did not care ! All they wanted was their money and not worrying if they lost a customer . Customer service is also HORRIBLE ."