Pearl Nails 585 High Street, Penrith, New South Wales 2750

"If I could have a minus start I would. Totally took advantage of my teenage daughter & did a terrible job. $140 for a set of nails that don’t even fit her fingers properly, they are uneven and lumpy!"

"Do not go here. Should have known by the lack of customers that it was gonna be bad, first off she couldn’t do the photo I gave her which was a simple almond pink nail? She wanted to up the price for absolutely everything. We paid $65 to be literally chainsaw massacred by her drill. She cut 7 of my fingers and one of my fingers bled so bad that even after I left it was still bleeding out. The shapes are awful and are so wonky and mismatched, they look like glue-ons except I paid $65 for them. Definitely don’t come here they have no idea what they’re doing."

"Do not recommend this place at all. Stood at the door for a while before anyone acknowledged me. The lady that did my nails either couldn’t see very well or didn’t care at all, my nails are all misshaped. One of my thumbs is much thicker than the other. Only a couple of my nails had the tips painted. Had to ask to drill under the nail. She basically blasted my cuticles off with the drill, cut two fingers, both bled. No apology. Absolute rip off. Never ever going back here do not recommend. Nails and toes cost me $107 as I also had one nail tip repaired."

"Went in for infills and one nail cracked within 48hrs! They blamed me on the spot saying it must have been fault and that I’d have to pay to have it repaired. It definitely was NOT my fault and I would have paid without a word if it was. On top of that, I was told I wouldn’t be able to pay by card due to the eftpos minimum… I had already paid $60 for the infills which is just ridiculously overpriced! Just don’t go here if you value quality customer service because you won’t find it"

"I've been here on multiple occasions and each time I leave with fragile brittle nails that break\split after a few days. my nails are usually very strong and healthy But this place ruins them! These people aren't professionals, they don't know how to look after natural nails. They don't care about the quality of their work, they just care about taking your money. I highly suggest to go to another salon. To offer a proper professional service you should be able to properly communicate with your clients. also in my experience they over use the electric nail drill to the point that your fingers are burning from the friction. NOT HAPPY!!! I've had to cut off all my natural nails because EVERY nail is now RUINED from your service!! (but they don't care about the quality of their service, they just care about money)"