Chemist Warehouse Cheltenham
About the Business
Welcome to Chemist Warehouse Cheltenham, your one-stop destination for all your health and pharmacy needs in the heart of Australia. Located at 330 Charman Road, Cheltenham, our establishment stands as a prominent point of interest and a trusted store for the local community.
At Chemist Warehouse Cheltenham, we pride ourselves on offering an extensive range of high-quality healthcare products at unbeatable prices. Whether you're looking for over-the-counter medications, vitamins and supplements, beauty and skincare essentials, or baby care products, our store is stocked with an impressive selection to cater to your every need.
Our dedicated team of knowledgeable and friendly staff is committed to providing exceptional customer service. They are always ready to assist you with expert advice and guidance, ensuring you make informed decisions about your health and wellbeing. From recommending the right medication to addressing any concerns or queries, our team is here to support you every step of the way.
As a trusted pharmacy, we understand the importance of convenience and accessibility. With our convenient location in Cheltenham, you can easily drop by to refill your prescriptions or browse our extensive range of products. We also offer a range of online services, including prescription ordering and home delivery, making it even more convenient for you to access the medications you need.
Chemist Warehouse Cheltenham is more than just a pharmacy – it's a community hub that promotes health and wellbeing. We regularly host health and wellness events, workshops, and promotions to empower our customers with the knowledge and tools to lead a healthy lifestyle. Keep an eye on our website and social media platforms for updates on these exciting events.
Whether you're a local resident, a visitor to Cheltenham, or simply looking for a reliable pharmacy, Chemist Warehouse Cheltenham is here to serve you. Experience the convenience, affordability, and exceptional service that has made us a trusted name in the Australian healthcare industry. Visit us today and discover why we are the go-to destination for all your health and pharmacy needs.
Photos
Location & Phone number
330 Charman Road, Cheltenham, Victoria 3192, Australia
Hours open
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM
Reviews
"Always stocked with everyone’s essential brands and more. Prices are always the best compared to other shops."
"Really bad customer service. The manager did not want to actually access the situation at hand. They just followed store policy and did not consider anything else!! I bought the wrong item walked to the car and then realised, I walked back into the store with the item and spoke to the same cashier within 2 minutes but could not get a refund for that item… because it was a “non-refundable item” (nasal spray). Understood there is a store policy but it was literally 2 minutes of purchasing it, I would think there would be some sort of customer care and consideration? I didn’t leave the premise of the store and then come back with the item, because there I can understand? But I walked in and out the front doors……. Long story short did not feel like my customer needs were taken care of or situation considered, I will definitely never buy from this Chemist Warehouse Cheltenham store again."
"Consistenly poor service when trying to get your prescriptions filled. Whilst there are a couple of pharmacists who have been there a while, the rest of the team seem like a revolving door with new pharmacists all the time with variable experience. It's not uncommon to have long wait times, they seem to be constantly under staffed. What really annoys me is they'll send you a text to tell you your prescription is ready, you'll then go to collect it and they make you wait again. Basic customer service skills seem to be lacking - they'll avoid even making eye contact with you, never apologise for being late, and apparently they must have a daily quota on smiles as you rarely see one. I don't seem to have the same issues at other Chemist Warehouses, so maybe its just a local management issue. Either way, there is a lot of room for improvement."
"I find that for a large conglomerate, CW staff are always there to help, advise and assist in many ways. The pharmacists are knowledgeable and floor crew are only too happy to offer their support. Good prices and weekly bargains on skin care, makeup and general supplies."
"As a regular here, I love the environment and friendliness of the staff here, especially Kim, a student pharmacist, she always greets me with a smile and offers me the best advice on my blood pressure medication. Great work guys keep it up"
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