The Beauty & Brow Parlour Waverley Gardens Mulgrave, Victoria 3170
About the Business
Welcome to The Beauty & Brow Parlour Waverley Gardens, located in Mulgrave, Victoria, City of Monash. As one of eight Melbourne stores, we proudly embody the values of the Beauty and Brow Parlours company.
Our mission is to provide all our clients with experiences that enhance their self-acceptance and beauty, empowering a life of success. We firmly believe that self-care is not just a luxury, but a requirement, and this belief is reflected in the personal care and quality that you will find in every aspect of our salon.
In our constant pursuit of new ways to generate beauty and self-care, we are thrilled to introduce our new internal cosmetic range, The Ruposhi selection, available at our Chadstone parlour. Try it today and experience the latest in beauty innovation.
At The Beauty & Brow Parlour Waverley Gardens, we guarantee that our highly skilled beauticians will provide nothing short of excellence. We have a stringent hiring process that selects only the leaders in the field of beauty, who embody our values of passion, care, and excellent customer satisfaction.
Don't settle for poor substitutes when it comes to your beauty treatments. Our market-leading treatments are unparalleled, and we invite you to come in today and experience the difference at Waverley Gardens.
If you're curious about our affordable prices, please visit our price section on our website for more information. Alternatively, you can visit us at Waverley Gardens and see for yourself.
We offer threading services for all parts of the face area, as well as our new eyelash lift service available in all Tasmanian and Liverpool stores. Get those eyebrows in shape with our facial and brow waxing services, or try our long-lasting eyelash extensions for a stunning look. Achieve full and dark lashes or brows with our tinting services.
Pamper your skin with our professional facial treatments, which will leave your skin deeply cleansed and rejuvenated. Our dedicated team uses advanced skin products and technologies to help you achieve that youthful and glowing complexion.
You can find us at Shop T27, Waverley Gardens Shopping Centre, Corner Police Road & Jackson Road, Mulgrave VIC 3170. Please note that due to Covid and staff shortages, our trading hours may vary. We recommend calling ahead to confirm.
Additionally, not all services are available in every store due to Covid and staff shortages. To avoid disappointment, please call to confirm the services available at your chosen parlour.
To stay updated with our latest offers and promotions, sign up for The Beauty & Brow Parlour mailing list. We look forward to providing you with exceptional beauty experiences and helping you embrace your natural beauty.
Photos
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
9:00 AM - 7:00 PM
Reviews
"There is a lady who works here who is EXTREMELY RUDE and has no customer service skills or enthusiasm whatsoever. It kind of makes you feel abit uncomfortable to be honest. She has also left my eyebrows with a burn from the wax. She told me they were finished without wiping any of the excess wax of my face, I walked out with it still stuck to my skin and eyebrow hair. She also didn't offer any soothing gel or tissues and just said 'its done' after 2 minutes of not even putting any effort into it at all. I left the shop just so shocked at how bad the experience was, that I decided to go back and gave her some feedback that she needs to improve her customer service and overall skills. The other ladies are very pleasant however due to my multiple bad experiences with this one worker, I won't be returning. Such a shame for the business...."
"I agree with all the negative reviews. I have really bad experience as well. I have complained to the store manager directly but nothing has been actioned. Girls working there are not professional or probably still learning. Few times I got scares on my eyebrows. I have tried to not to go with the same person again but all are same. leaving scares on my eye brows. NOW I HAVE DECIDED - NOT TO GO THERE EVER AGAIN."
"a few months back i wanted to get my eyebrows waxed, i’ve never had a bad experience from them in the past but this one time and last time i went there i asked to get my eyebrows waxed and she not only she waxed the arch of my eyebrows off and didn’t do a good job, SHE WAXED THE SIDE OF MY HAIRLINE. i put a complaint through by email instead of publicly embarrassing her and they never got back to me. i highly suggest not going here."
"Usually my experience here is good. But coming in today to thread my eyebrows was a horrible experience. Upon arriving I was greeting without any enthusiasm, the lady kept looking at her phone and did not once look up. She heard me come in and responded with ‘what would you like to do’, she kept looking at her phone throughout the encounter and clearly did not want to be there nor care about customer service. This would have been excusable if she did a good job- which she did not. She left random strands on my eyebrows, the job was not clean. It took a total of 2 minutes to do both my eyebrows and I was shocked. When she asked me if I liked them, before I could even respond she said ‘don’t fix it more it will be too thin’. I definitely won’t be back because the work here is inconsistent. They need to have a session where all the technicians are taught the same standard of work. My experience happened on the 08/06/2023 at 1pm."
"Never again after today, butchered my eyebrows after I specifically said not to touch the shape just clean up. Shannon was the only one I could get consistency from & today I had no choice but to try someone else. How can you run a business with no consistency in staff and technique. Stay away if you take pride in your brows. To make it worse she was so arrogant and showed no empathy in the dissatisfaction."
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