The Village 203 Cleveland Street, Surry Hills, New South Wales 2016

"I've been in the village two months. Rooms: some are very big, others small, some have a bathroom, some don't. It's a bit random but some rooms are very good. The rooms are almost always clean. Kitchen: it's cleaned regularly. There's space for food and good pots and pan and plenty of cutlery. No oven though. The fridges are definitely too small which makes them hard to clean and are often a bit dirty and a smelly but not more than the average hostel. Staff: I understand why some people complain, they might not be super friendly, but if you are respectful with the staff, they will be nice to you. Just remember they have to deal with a lot of crazy people. Washing machines are honestly the worst thing. 5 dollars wash and 5 dry. The washing machine sometimes leaves clothes dirtier than before and the dryer sometimes takes two times to get clothes actually dry. They just try to profit as much because they know people are lazy and won't go outside the hostel to clean Thier clothes Location: Perfect. Close to central, the park outside the hostel is nice, there are pull up bars and basketball hoops. It's not far from Paddy's market, Woolworths is ten minutes walk. Cons: sometimes big groups of students come in the hostel and the staff will ask you to move room and it's quite boring. Overall it's a good place, not noisy at night. Sometimes there's many backpackers, other times there's nobody and it's quite boring. Most guests are friendly and I made quite a few friends."

"Great hostel! We even had a shower and toilet in our 12 person dorm. Too expensive, in my opinion, although I am new in town. I shouldn't be paying $38/night or $266/week to live in a room with other ppl. Plenty of rooms in share houses in town for same price. Great kitchen. And the whole hostel is clean and well organized. Amazing staff. Shout out to Janet who is super nice, hard working, and always happy to talk about rugby ❤️. Vinaka Janet! Also thank you to the lovely Kay at reception, who always had time for my questions and shameless compliments. Last but not least, Paula was a true gem who never sleeps it seems as she is always working and happy to help you with anything you might want. The staff would be the reason for my return. They truly make the experience."

"I've been staying in a 4 bedroom and it has a great space and the best thing of the room is having a private toilet. The atmosphere of the hostel is amazing, you can really make good friends here and have a good time chilling in the resting areas. I really wish to thanks Paula and Gabriel for their great work and hospitality with me and my friends, they are always ready to help and also very friendly with everybody."

"I recently stayed at the village and had few issues with its infrastructure, but these were more than made up for by the exceptional customer service provided by Paula and Gabriel. Firstly, the kitchen was not well-equipped, with a lack of tables and cooking utensils which made it challenging to prepare meals. This was particularly frustrating during peak times when the kitchen was crowded. The pingpong table, which was located outside under a roof, was also problematic, as it didn't have any lights, making it impossible to play after dark. Furthermore, when it rained, water dripped through the roof, making the common area unusable during wet weather. Despite these issues, Paula and Gabriel, were incredible. They were warm, friendly, and went above and beyond to make sure that my stay was enjoyable. They provided me with plenty of information about the hostel and the surrounding area, and were always on hand to answer any questions I had. Their exceptional customer service really made me feel welcome and at home."

"Great atmosphere: The inner court, on the left building, is phenomenal and makes connecting with others easy. My 4 bed room was great also with a comfortably-sized shower. Cleanliness was a-ok for a hostel. Staff was very professional and reacted to any disturbances with the corrected measures, to which I attribute the fact that creeps and troublemakers are no issue here. I hope this is kept up. Should not be overdone though as individuals should be allowed in my view to express themselves with only the most critical constraints. So, thanks for a great stay at Paula & the other team members."