The Artistry Sydney | Brows | Lashes | Nails

"VERY overpriced. I wouldn't go back. For the prices they charge, I would have expected a boujee service and luxe quality. The service was rushed and they weren't even busy. The experience was on a par with your average local nail salon (think your local ProfessioNail) that charges half the price. Literally: half. At least at those salons, you get a massage chucked in too!"

"This place is exceptional, my lashes have never looked so good :) Today I got a wispy volume full set done and I’m so happy with the results, the glue is great quality and my lashes look thick, full and healthy which is exactly What I was going for. The lashes are also super light and comfortable I can’t even feel that I’m wearing them. Staff here are lovely, very friendly and professional. Overall a great place to get your lashes, eyebrows or nails done etc . Highly recommend these guys."

"If I was solely reviewing their nail / lash services, it would be a 5/5 but the waxing services were really disappointing. Nails - 5/5. So tidy and great colour selection. Comfy seats up at the bench. Didn’t take too long but there was no rushing or anything. Really great treatment and I’m booked in for an infill + pedi in a little while. The technician didn’t talk really the entire process either but Lashes - 4/5 I got a lash lift and tint. I’ve had these done for years and they’re my go to for beautiful natural looking lashes, especially if you can’t stand extensions like me. I’m always curious to get it done in new places to compare and this was a great treatment. Great result as always and would consider returning however the price was more than I’d usually pay for essentially the same treatment. Small touches I’ve loved in other salons was a blanket on the bed (it gets so cold lying there for such a long time) and the door being closed. It was open so even colder plus a bit noisy. Waxing - 2/5 The waxing was an experience I’m really in no rush to repeat. I’ve not owned a razor in years and only wax now so have been to a fair few salons to find the right one. I booked a Brazilian, 1/2 leg, underarm and upper lip wax. We did the Brazilian first at my request because I always prefer to get the most uncomfortable part over first. I say uncomfortable but I’ve been getting waxed for so many years the hair is pretty thin and it isn’t overly uncomfortable or painful. This was. The wax was layered on extremely thickly in areas, I could feel how thick it was just as she was applying it. Not a clean removal due to how thick it was, it was still warm and not set in areas so would come off in parts. I was so close to just telling the waxer to stop the treatment as it was so uncomfortable which I’ve never done. She started my legs at the same time as the Brazilian doing part of my legs then going back to the Brazilian. No gloves were worn. Strip wax was used for part of the Brazilian which hasn’t been common practice in other places I’ve worked. Legs, underarm and lip wax were fine like no major dramas there. No conversation out of the waxer at all during the entire treatment. I’ve found that to be common in this salon (or at least the people I’ve had!) and I can totally understand some people want to work in silence or don’t feel like talking but considering how intimate a servicd it is plus seeing how uncomfortable your client is you’d think you’d maybe talk to distract or whatever. Other small things that I’ve noticed from getting waxed in other salons were the absence of wipes to clean yourself up before your wax (obviously you go in clean but I just find it more comfortable / courtesy to do it again), no towel to cover yourself with before treatment begins (again I get it you’re underdressed for the treatment but it just makes it more comfortable than waiting on the table completely exposed) and the wax table facing out towards the treatment room door. Considering they don’t provide a towel for some privacy, it was kind of hard to hide yourself from the main salon when opening the door to the room. They’re just a few little touches that I could think would improve the service. All in, it’s a beautiful salon. It’s busy. It’s popular. Decorated amazingly and just overall great aesthetic. Girls on reception are always friendly and you can see how they’ve managed to build such a successful business in The Hills. I would without hesitation return for my nails and pedi but would not revisit for any waxing services and I’m still undecided about my lashes purely based on price."

"Great first experience at the Artistry. Got SNS for the first time here. I waited for around 30 minutes and they gave me a complementary bottle of water which was nice. They have limited colours but service was super fast and the end result was good. It has been a week and no chipped nails yet. The space is super beautiful and relaxing as you can see. I would recommend you trying it. Only downside is the price, I got a good price since it was the opening offer, however, SNS will cost you $55 from the 8th of May. The website advertised I would get a mini massage and cuticle care with the SNS but I didn’t get any of the two. You might have to ask. They also have a point system that you can sign up to and get discounts with. You will also get your receipt emailed to you with the chance to give feedback. Overall good experience, the manager is super sweet and I will come back."