Petbarn Watergardens 399 Melton Highway, Taylors Lakes, Victoria 3038
About the Business
Welcome to Petbarn Watergardens, your one-stop destination for all your pet's needs in Taylors Lakes, Australia. Located on Melton Highway as part of the Watergardens Shopping Centre, our pet store is a must-visit for pet owners in the area.
At Petbarn Watergardens, we are passionate about the well-being of your furry friends. Our friendly and knowledgeable team is always ready to assist you with any questions or concerns you may have. Whether you need advice on pet nutrition, grooming tips, or choosing the right toys for your pets, we are here to help.
We understand that your pets are an important part of your family, and that's why we offer a wide range of products for dogs, cats, fish, birds, small animals, poultry, and reptiles. From premium pet food brands to cozy beds, toys, and accessories, we have everything you need to keep your pets happy and healthy.
What sets us apart is our commitment to providing exceptional customer service. We are open 7 days a week, giving you plenty of time to browse our store and find the perfect products for your pets. Plus, with our Big Barn Sale currently on, you can enjoy up to 40% off on selected items. And if your order is over $179, you'll even get FREE 2-hour delivery!
But that's not all. By becoming a Friends for Life member, you'll unlock even more benefits. As a member, you'll have access to exclusive pricing and products at Petbarn, City Farmers, and Greencross Vets. We believe in making pet ownership a joyful experience, and our Friends for Life program is designed to help you keep your pets healthy and happy.
If you haven't joined Friends for Life yet, now is the perfect time to do so. Simply visit our website and sign up to start enjoying all the perks. Please note that member pricing and products may vary from time to time, and online prices may differ from in-store prices.
In addition to our wide range of products, Petbarn Watergardens also offers professional pet services. From grooming to veterinary care, we have everything you need to ensure your pet's well-being. With our convenient location in the store, taking care of your pet has never been easier.
We can't wait to welcome you to Petbarn Watergardens. Visit us today and let our dedicated team help you provide the best care for your beloved pets.
Photos
Location & Phone number
399 Melton Highway, Taylors Lakes, Victoria 3038, Australia
Hours open
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
8:30 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"This store is my go-to for all my pet needs. Nathan is always very friendly and knowledgeable. Always offering great customer service."
"Worst customer service I've ever encountered, and this has been on more than one occasion!! Never going back. Previously been overcharged for food that was advertised cheaper on their own website, and the girl was rude about it when confronted that she overcharged me. Today's counter left unattended for several minutes with 5 customers waiting to pay. Then the attendant walked to the counter with a customer she was helping in an aisle and put her through before all the customers that were waiting in line!!"
"Unfortunately I had a bad experience with this store and stuff. When I bought my dog frozen food In Caroline Springs I asked about taste guarantee due to my dogs allergies and she is super fussy. One of the staff members told me I can return if she doesn’t like it . I did that before but I asked just in case because food wasn’t cheap ) Only dog treats ( biscuits) are not allowed to be returned , she said. Once I came to this store in Taylor Lakes a staff member and manager said they had only this policy on dry food on the frozen food they will return only a money whatever is left in a box ! ( I use only two portions because my dog hates it) Absolutely ridiculous , I never had that kind of experience before so I made a phone call to Caroline Springs and they told me they will do a full refund on the frozen food…. The Manger of this store and her co workers are completely unhelpful . How come one PETBARN company has a one policy and two stores are not accepting them in the same way ?"
"Absolutely amazing customer service from the young ladies at Pet barn Watergardens. They gave us the best advice and service in helping us get everything our new puppy needs. We will be back for sure!"
"Ordered dog food for the “2 hour delivery” promo, not sure why they advertise that when it’s delivered 4 days later after having to call them (general Petbarn customer service) multiple times. I called the service line on Tuesday night after realising the food had not been received, they advised they would try to place the order in for Wednesday however we did not receive any correspondence at all. My partner had to call again Thursday morning to make a complaint and they did give us $30 store credit. Overall it was a poor experience and waste of our time - our puppy had to go without his usual food for 4 days resulting in an upset tummy. Please take this as feedback for your team/staff."
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