Pet Styles

"I booked my dog in for a groom here for 1pm. They said it could take a COUPLE of hours and possibly between 3pm-4pm which I had things to do so was fine. At 3.45pm I went back in as I hadn't heard from them when they told me it will still be 30min because they just need to dry and clip his nails. I waited in my car and returned back after 35min for them to tell me another 30min due to being busy. They had about 10 dogs in cages from the morning with 2 people working. I told them I couldn't wait longer and wanted to see my dog. He was still wet and they said they needed to dry him still and I asked why they would take on so many dogs if they can't keep up with the work which the employee blamed the boss for taking so many bookings!! I also noticed he wasn't even trimmed so after 3hours and 15min all they did was washed my dog ...!!! You bet I hooked up his lead and walked right out of there after telling them where to go :)"

"If I could give this place a 0 I would. I dropped my labradoodle off for a regular groom and upon returning found her to be completely singed and not groomed. A few days later when the dark singed spot on her back got worse I took her to the vet to find out she had been severely burnt by the dryer being held too close to her skin. I went back to confront the owner and was told that maybe she brushed the dog too hard. There is no way a brush can severely burn my dogs back. I asked for a refund and was given one but I will never return and urge no one else to go here."

"My cavoodle had a full groom on Friday and he looks amazing. Jess is so lovely,accommodating and easy to deal with and Alice was very welcoming when I dropped off and collected my dog. They have scents you can choose to finish your dog off with. My boy seemed happy to arrive and was happy upon collection. Great job Pet styles!"

"Upon arriving I was a bit taken by presentation of this place, it looked very uninviting. My Cavoodle was ready 1.5 hours later only to find her shaved too short, smelling like a dirty wet towel. She was sad and sooky and I don’t get a good vibe that she was treated well. The groomer seemed nice but my dog seems too sad to think she was treated well. I won’t be going back."

"WARNING DO NOT GO HERE. I took my dog to be groomed here, 3.5hrs later when I returned, the woman said "he was really aggressive. What's his name?" I corrected her and said "HER name is [blank]". After 3.5hrs of grooming, she still did not know my dog's name or gender...really? Not to mention, when I was talking to the groomer and paying, another member of staff yelled out from the back "hurry up!" at me. My dog has been groomed monthly since a puppy, and has no behavioural issues. My dog was terrified and clawing at the ground to exit the building. She was poorly groomed and has longer tufts of hair, and completely bald patches. I knew something was seriously wrong. When I was walking out a lady came up to me and said "I have been getting my nails done opposite, and I have witnessed your dog being seriously mistreated. The groomer was hitting your dog in the face and ripping at her ears with the brush". The woman, even went as far as to enter the shop at the time this was happening and told them to stop and call the owner (me). Their response was to tell her to leave. I left my dog in a safe space, so as not to traumatise her more, and returned to confront the groomer. I was seeking an apology, but did not get one, rather she doubled down on her accusations. Again, the woman from the back yelled at me "can you leave?" Later that night, I received a call from the groomer apologising. I cannot accept the apology, and feel that it was only offered as bribe not to put a bad review. I will not be returning, and warn anyone else considering taking their pups here."